Sales Manager

Position Title: Sales Manager
Location: Rolla Centre 
Type: Full Time 

Summary:
We improve life and we’re here to serve. What you do is something special and contributes towards improving health within your community. Join our team of full time and part time staff at Rolla Centre. Our facility is managed by Power Wellness Management, a company that specializes in managing state-of-the-art medically integrated health and fitness centers. Power Wellness is a medical fitness industry pioneer who improves the lives of clients with a unique and customized approach to medical fitness center development and management. Their turnkey method takes away the stress of the development and management process allowing clients to focus on other areas of their business.

The Sales Manager is responsible for providing leadership and supervision to the Sales department. They assist with acquisition and enrollment of new memberships, ensure that the department is achieving membership and ancillary service sales goals, and deliver an exceptional member and guest experience.

Essential Duties and Responsibilities:
1. Provide leadership and supervision to all Sales Leads and Sales Associates.
2. Promote and proficiently sell memberships and ancillary services included but not limited to training, massage therapy, medically-integrated programs, and nutrition services to achieve departmental and organizational goals.
3. Represent the center in the community by hosting events, and by attending off-site events such as health fairs, corporate events and speaking engagements with the intent of sharing center information and procuring memberships. 
4. Maintain knowledge of all events and activities being promoted within the center and assist with all center marketing as it relates to acquiring new memberships, member communication, promotion of ancillary services and retention. 
5. Work towards achieving established satisfaction survey metrics and provide coaching and direction to achieve threshold scores as it relates to member and guest satisfaction. 
6. Assist Center Director with daily center operations and provide leadership in the absence of the Center Director. 
7. Provide regular feedback, write and conduct interim and annual performance reviews. 
8. Hiring and training all Sales Associates. 
9. Assist with development of department operating and capital budgets annually. 
10. Work Manager on Duty shifts as assigned. 
11. Work towards meeting departmental and organizational goals. 
12. Other duties as assigned.

Qualifications: 
•    Associates degree or equivalent from a two-year college required.
•    Bachelor's degree in business, marketing, hospitality and/or health care related field preferred.
•    Minimum 2 years of experience in sales, marketing and/or customer service required.
•    Minimum 2 years of supervisory experience required.
•    Fitness industry sales experience highly desirable.
•    CPR/AED certification required within 90 days of hire (provided by Power Wellness)
•    Must possess excellent inter-personal and communication skills, and the ability to work with members in a positive, service based manner.
•    Ability to multi-task and maintain a controlled and professional demeanor with a high level of organizational skills and efficiency.
•    Proficient computer skills.
•    Excellent sales, marketing, writing, presentation and tracking skills required.