STORE DIRECTOR FOOD 4 LESS MANTECA #6

Job Title: Store Director                                                                 Reports To:  District Manager

FLSA Status:  Exempt                                                                     Location:  Food 4 Less

Summary:  Plans and directs the day-to-day operations of the store; increasing customer count, sales and profitability, and improving customer services while maintaining a safe environment for customers and employees. Manages 6 to 15 subordinate supervisors who supervise up to a total of 125 employees in the Produce Department, Bakery Department, Meat Department and Grocery Department and is responsible for the overall direction, coordination, and evaluation of these units.

Essential Duties and Responsibilities:    

• Hires, trains, coaches, schedules, and disciplines employees in all areas of the store.  Makes staffing and pay decisions based on store needs.  Works with department managers to increase performance standards are maintained with all employees.  Plans and prepares work schedules and assigns employees to specific duties.Handles discipline and termination of employees as needed and in accordance with company policy.
• Ensures all products and displays are merchandised effectively to maximize sales and profitability; sets up displays and stocks shelves/displays as needed.Places and rotates merchandise to ensure products sold according to code dates.
• Cuts and stocks new products into existing spaces to optimize new product introductions ensuring merchandise schematics are accurate and accurate signage is displayed. 
• Performs scheduled inspections, focusing on both internal and external areas of the facility to ensure compliance with the company and store policies and procedures, in addition to federal, state and local rules and regulations required. Maintains store appearance and product presentation to company standards.
• Orders merchandise or prepares requisitions to replenish merchandise on hand; prepares list of damaged items and communicates to the appropriate personnel of defective or unusable items to ensure appropriate credits or replacements are received. 
• Counts and/or verifies all material, equipment, merchandise, and supplies brought into the location with Bill of Lading; verifies clerical counts against physical count of stock and adjusts errors in computation or count, or investigates and reports reasons for discrepancies. Maintains a high degree of accuracy to ensure correct inventory numbers. 
• Ensures compliance of employees with established security and record keeping procedures and practices; trains employees in proper safety and security procedures and practices. 
• Conducts market research by visiting competitors in an assigned area, looking at customer counts, pricing, product available, product placements, etc.
• Identifies and assists Loss Prevention in the safeguarding of company assets from losses due to theft or fraud.  Assists in apprehensions, retrieving company property and identifying ways to reduce risk and losses.
• Ensures customer needs are met, resolves customer complaints in a timely manner and ensures that service is quick and efficient.  Minimizes customer complaint escalation by administering diplomatic communication skills. 
• Performs various duties of other job titles throughout the store to provides support during peak periods or when scheduling conflicts arise.
• Performs related duties as assigned. 

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Organized with attention to detail.
• Works well under pressure and deadlines; ability to multitask.
• Strong leadership and management skills with ability to motivate staff.
• Excellent customer service abilities.
• Thorough understanding of company policies and practices.
•  Operate an industrial forklift truck/pallet jack/WAVE to accomplish various job duties.

Education and Experience:

• Bachelor’s degree in Business, Business Administration, or related field preferred, but less formal education with more on-the-job experience may be substituted.
• A minimum of four years of grocery management experience highly preferred.

Physical Requirements:

• Prolonged periods of standing and/or walking 2/3rds of the times.
• Ability to stoop, kneel, crouch, or crawl as needed to accomplish various job duties.
• Must be able to lift up to 25 pounds at times.
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

PAQ, Inc./Food 4 Less/Rancho San Miguel offers excellent health benefits, enrollment in our ESOP after 1 year, career advancement opportunities, paid vacation and sick leave, competitive wages, tuition reimbursement, and an employee assistance program.

We look forward to the possibility of you joining our team!

The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel so classified may vary.

EEO/Inclusivity - As PAQ, Inc. continues to grow, our diversity—from our variety of perspectives and wide range of experiences—is essential to our strategy and success. We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.