Engineering & Quality Manager

Location: Loves Park, Illinois 

Your mission in the Dart team:  

The Engineering & Quality Manager is responsible for leading engineering and quality assurance activities at our Loves Park facility. This role will manage day-to-day operations related to mechanical design, manufacturing engineering support, and internal quality systems. The position plays a critical role in ensuring product reliability, operational efficiency, and compliance with internal standards. The manager will oversee execution of Engineering Change Orders (ECOs), development of quality procedures, and serve as the primary onsite liaison for cross-functional teams supporting dartboard manufacturing. 

Your day-to-day:   

• Lead and develop a cross-functional team that includes Mechanical Design, Manufacturing Engineering, Quality Assurance, and Quality Control personnel. 

• Drive accountability for project execution, quality initiatives, and on-time delivery of engineering support to production. 

• Implement, manage, and improve internal quality systems, supporting readiness for regulatory certifications and audits. 

• Oversee Engineering Change Order (ECO) process and ensure integration of changes into manufacturing without disruption. 

• Coordinate and monitor PPAPs and First Article Inspections (FAIs). 

• Act as the point of contact for onsite issue escalation and resolution. 

• Maintain clear documentation and ensure alignment with Arena Empower (PDM) and internal controls. 

• Support lean and continuous improvement initiatives. 

Your profile:  

• Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, or related technical field. 

• Minimum 7–10 years of engineering experience in a manufacturing environment. 

• At least 3 years of experience in a leadership or technical management role. 

• Experience in electromechanical assembly and low-to-medium volume production environments. 

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Skills & Competencies: 

• Strong understanding of engineering design processes, manufacturing operations, and quality systems. 

• Hands-on experience with ECOs, PPAP, FAIs, and DFM/DFA practices. 

• Working knowledge of QMS development and continuous improvement methodologies. 

• Proficiency with SolidWorks and PDM systems (preferably Arena Empower). 

• Effective communicator and collaborator across departments and locations. 

• Strong problem-solving and decision-making skills. 

What’s in it for you: 

At TouchTunes, your work impacts our customers as part of interesting projects that transform the in-venue entertainment industry. We foster open communication and collaboration across all levels, with approachable leaders that value all voices and empower you to excel and innovate. Our team thrives in an environment where fun meets hard work, and everyone is encouraged to be their authentic selves. 

Financial Wellness: Annual performance bonus, long-term company bonus, 401k matching, life insurance. 

Comprehensive Benefits: Competitive health insurance and disability coverage, a Lifestyle Spending Account, access to telemedicine, and an unlimited sick days policy. 

Professional Development: Continuous hands-on learning with access to e-learning platform, tuition reimbursement, and peer mentorship. 

Accessibility: An inclusive workplace designed to accommodate people with disabilities. 

TouchTunes  

At TouchTunes, the world’s largest in-venue interactive music and entertainment platform, we’re all about sparking joy and human connection. That moment in a bar where someone at the next table cues the jukebox to play your favorite song? That’s what we do – our platform plays millions of songs daily – but we’re also so much more!  We recently bought the largest soft-tipped darts business in the United States, we just launched a brand-new mobile app, and we’re operating nearly 100,000 connected devices across North America and Europe. We’re innovators, strategic thinkers, people making the future possible today – and what a great time to join our team. 

 
Work Requirements: 

• Must be authorized to work in the United States 

• Ability to work on-site in a production environment with reliable transportation to the facility in the Rockford area, specifically Loves Park. IL 

• Occasional travel to Schaumburg, Montreal, and supplier sites as needed. 

TouchTunes is an Equal Employment Opportunity / Affirmative Action employer. TouchTunes provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

🌈TouchTunes is a proud ally of QueerTech and DiversityJobs.