Field Service Engineering Technician

At Nederman, our mission is to protect people, planet, and production from harmful effects of industrial processes. By doing that, we contribute to efficient production, environmental benefits, and safer workplaces. Clean air is a cornerstone of sustainable production.

Auburn FilterSense, a Nederman company, boasts over 50 years of leadership in top-tier particulate monitoring and filter control products, meticulously crafted to boast production efficiency while upholding stringent environmental standards.  Our commitment to excellence extends beyond products to encompass our vibrant company culture.  Anchored by a team of seasoned engineers and dedicated support staff, we embrace innovation and collaboration, remaining at the forefront of the Clean Air Movement.

We value employees who are highly motivated, organized, well organized and have a desire to be part of a collaborative culture, and with a passion for handling challenging and diverse assignments. Our ideal candidate will be an enthusiastic self-starter who thrives in a fast-paced, pro-active, and growth-oriented environment that can prioritize and maintain oversight of multiple tasks simultaneously. They will be comfortable rolling up their sleeves and digging into the details as they work to broaden their business acumen and leadership skills for future personal growth and development within the corporation.

Job Summary:

The Field Service Engineering Technician (FSET) will provide expert on-site and remote support for Auburn’s dust particulate sensors and B-PAC™ controllers, ensuring optimal performance and customer satisfaction. This role involves 50% travel to customer sites for installation, maintenance, and commissioning, with the remaining time spent in-office supporting customers remotely, managing the Insight reporting platform, and delivering customer training. The FSE will collaborate with the automation team, provide actionable recommendations, and complete detailed site visit reports.

What you will do:

• Install and Commission Equipment: Install, calibrate, and commission dust particulate sensors (e.g., DynaCHARGE™ PM series) and B-PAC™ controllers at customer sites to ensure operational reliability and compliance with specifications.

• Perform Maintenance and Troubleshooting: Conduct preventive maintenance, diagnose issues, and repair equipment using technical manuals and schematics to minimize downtime at customer facilities

• Provide Customer Recommendations: Offer specific, actionable recommendations to optimize system performance, sensor accuracy, and filtration processes based on site evaluations.

• Complete and Review Site Visit Reports: Document service activities, performance metrics, and recommendations in detailed site visit reports, reviewing findings with customers on-site for transparency.

• Manage Insight Reporting Platform: Collaborate with the automation team to address customer-facing issues on the Insight platform, including data analysis, report generation, and commissioning support.

• Provide Remote Customer Support: Resolve customer inquiries and technical issues via phone, email, or virtual platforms, ensuring timely and effective solutions.

• Deliver Customer Training: Develop and conduct training sessions (in-person and virtual) on equipment operation, troubleshooting, and Insight platform usage to empower customers.

• Collaborate with Automation Team: Partner with the automation team to integrate customer feedback into platform enhancements and support product development initiatives

We believe you have:
Your Experience & Education

• Minimum Requirement of Associate’s Degree, working towards OR completed Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Automation, or a related technical field (or equivalent experience).

• 6 Months of related experience within an instrumental monitoring field.  1-2 year experience in industrial manufacturing.

• Familiarity with PLCs (e.g., Allen-Bradley, Siemens), HMIs, and SCADA systems.
• Ability to read and interpret electrical schematics and technical manuals.
• Knowledge of particulate monitoring or filtration systems (e.g., baghouses, dust collectors).

Your Skills & Traits:

• An energetic, positive team player aptitude
• Ability to multi-task and help where needed

• Ability to work at a quick pace while maintaining accuracy
• Excellent verbal and written communication skills, with good computer skills

What we offer is more than just a job…

• An opportunity to be part of a truly innovative and fast-growing international company.
• A team-focused work environment where your efforts will not go unnoticed or unappreciated.
• Excellent benefits including PTO, health care insurance, 401K, disability, and life insurance.

Applicants for employment are to be considered for employment based on the individual applicant’s qualifications and without regard to race, color, creed, gender, age, disability, national origin, religion, veteran status, uniform service member status, marital status, sexual orientation, citizenship status, genetic information, or on account of membership in any protected category under federal, state, and local laws.