Engine Field Service Dispatcher

We are hiring an Engine Field Service Dispatcher to coordinate customer service requests for natural gas and diesel engines and generators.

Field Service Dispatcher Benefits:

• Great Work-Life Balance
• On-Premise Clinic
• Tuition Reimbursement
• Vast Growth Opportunities
• Job Stability
• Full-Time Benefits to Include: Medical, Dental, Vision
• 401(k) Employer Match
• Paid Vacation, Sick Time, Holidays

Field Service Dispatcher Position Requirements:

• High school graduate or equivalent
• At least 1-2 years of dispatching is a service industry
• Excellent customer service skills
• Strong communication skills
• Proficient computer skills
• Detail-oriented, self-motivated, and can handle high-pressured situations

Field Service Dispatcher Strongly Preferred Experience:

• A strong mechanical aptitude
• Spanish speaking skills

Field Service Dispatcher Role Responsibilities:

• Supervise generator and engine repairs in the field
• Schedule technicians to expedite repairs
• Coordinate parts orders and component repair
• Monitor field service expenses and technician overtime
• Address customer complaints and concerns
• Open, edit, review, and invoice work orders

Check out the Mustang Cat Anthem to see our mission in action!

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Mustang Cat is an Equal Opportunity Employer.