Service Coordinator

The primary responsibility of the Service Coordinator is to assist the shop and field service supervisors in the daily operations of Mustang Cat Bryan's service operations.

Service Coordinator Benefits include:

• Great Work-Life Balance
• Opportunity for over-time
• Tuition Reimbursement
• Vast Growth Opportunities
• Job Stability
• Full-Time Benefits to Include: Medical, Dental, Vision
• 401(k) Employer Matching
• Paid Vacation, Sick Time, Holidays

Service Coordinator Responsibilities include:

• Provide exceptional customer service to all internal and external customers
• Time entry for technicians
• Service billing
• Technical support
• Warranty
• Shipping and receiving
• Equipment inventory control
• Assist with field service scheduling
• Coordinate repairs with Sales Rep and customers

Service Coordinator Position requirements:

• High school graduate or equivalent
• Strong mechanical aptitude
• Excellent customer service skills
• Professional communication skills: verbal, written, phone, email, in-person
• Strong computer skills, including experience with Microsoft Office applications
• Self-motivated and detail-oriented
• Able to work in a fast-paced environment

Strongly Preferred Experience:

• Bilingual English/Spanish
• Knowledge of CAT equipment
• College degree in business, technical or related field 

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Mustang Cat is an Equal Opportunity Employer.