Coin Supervisor

*Salary commensurate upon skill set, experience and competency in similar role(s). 

Position Scope: 

Supervise daily coin operations, which may include deposit verification, change order preparation, coin wrapping, coin inventory management and balancing with customer reporting. Perform supervisory responsibilities for personnel actions and monitor staff performance. Ensure accountability and security of all funds and adhere to compliance, industry standards, audit requirements, and company policies. Assure quality customer service, schedule staffing to meet productivity goals, and approve exception processing. Overall supervision of operational activities as directed by the CMS Manager.

Duties and Responsibilities:

• Implement, monitor, and recommend changes to policies and procedures to ensure accountability, safety and security of all currency and coin.

• Review and enforce operating systems and procedures within the branch and dependent procedures outside the department. Update as needed to ensure process effectiveness and control, accountability, and security of all coin movement and inventory information.

• Schedule staff, monitor attendance and adjust payroll accordingly. Recommend disciplinary action as necessary based on attendance and performance.

• Monitor workflows and adjust staffing needs and maintenance schedules as needed to ensure quality levels of service and performance in conjunction with CMS Manager.

• Communicate with internal and external Loomis Armored US customers to address and resolve problems, special requests, and/or discrepancy situations.

• Operate forklift and pallet jacks safely and effectively in accordance with company policy.

• Balance inbound coin by denomination and by total under dual control and maintain accurate records of all exchanges.

• Identify all discrepancies upon awareness, alert supervisory staff, and conduct immediate search for resolution.

• Prepare bulk coin shipments and balance to each Route Pull Sheet by denomination and by total.

• Release outgoing shipments under dual control and maintain accurate records of all exchanges.

• Monitor boxed coin levels and direct MYNT staff accordingly to ensure sufficient inventory levels.

• Monitor and enforce productivity and production goals for processing and wrapping operations.

• Track and document all coin wrap difference according to procedure.

• Ensure all coin room staff is in uniform and utilizes proper safety apparel / equipment as required by policy. 

Standards of Performance:

• Compliance with all Corporate, District, and Branch policies.
• Responsiveness to events and issues involving operating effectiveness, efficiency, and policies and procedures.
• Modeling appropriate behaviors; and regular observation/monitoring of staff activities and needs.
• Willingness to work a flexible schedule including weekends. 

Requirements:

• Knowledge of coin logistics and balancing. 

• Computer literate.

• Supervisory experience.

• Ability to communicate effectively both verbally and written to external customers as well as internal associates.

Working Conditions:

• Work is performed within an enclosed area with little or no visibility to the outdoors.
• Work area is air conditioned/heated (68–72-degree temperature range) with periodic high noise levels. 

Essential Functions/Job Qualifications:

As part of the qualification process for the Coin Supervisor position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:

Lift:
- 25lbs vertical lift from 10 inches to 66 inches from the floor (1X)

Lift-Carry:
- 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X)
- 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X)
- 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X)

Push-Pull:
- Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X)
  Repetitive Coupling:
- Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X each) 

Benefits

Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:

• Vacation and Sick Time (PTO) as well as Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry leading Training and Development