Technical Writer - Tech Manual Troubleshooting

Job Summary: 

The Technical Writer will organize, plan and develop technical writing, in the areas of logistic engineering / maintenance and validation/verification activities for Military Programs. Interface with clients on TM and Logistic Engineering issues under the direction of the Technical Writing Project Lead.

Essential Functions include but are not limited to: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.)

• Develop technical writing procedures in support of a program to meet schedule and quality guidelines.
• Follow established plan to  meet overall program objectives as defined by the technical writing project lead.
• Possess a thorough understanding of the MIL-STD and quality requirements and produce technical manual procedures that meet these requirements.
• Prepare and submit art requests and technical manual procedures in a timely manner to ensure internal deadlines are met.
• Perform validation and verification of mechanical and diagnostic processes on equipment in accordance with established procedures and schedules
• Develop technical manual procedures in accordance with (IAW) the contract and/or military standard.
• Consistently meet program and quality objectives for technical data products.
• Follow written or provided technical writing development processes. 
• Other duties as assigned.

Knowledge, Skills & Ability:

• Requires an accredited bachelor’s degree or at least 10 years progressively responsible experience in the area of Technical Writing and Logistic Engineering.

• Strong communication, leadership, technical writing and logistic engineering skills are essential.
• Must be able to interpret engineering drawings, schematics and other engineering/technical documentation.

• Demonstrated mechanical ability in automotive or heavy equipment maintenance and diagnostics.
• Past experience performing in depth troubleshooting and diagnostics on automotive, military, or mechanical systems.
• Strong analytical skills with experience in diagnosing and resolving technical issues in mechanical, electrical, hydraulic, or electronic systems.
• Ability to analyze systems and develop step-by-step troubleshooting procedures that systemically isolate faults and provide solutions.
• Familiarity with diagnostic tools, software, and testing equipment (ex. multimeter, scan tools, proprietary diagnostic software).
• Exceptional attention to details in engineering data, technical descriptions, diagrams, and procedures.
• Ability to create or edit technical diagrams, flowcharts, and schematics to aid in development of diagnostic procedures utilizing various engineering data or by analyzing equipment hands-on.
• Understanding of trouble and fault code systems including Failure Mode Identifiers (FMI), Suspect Parameter Numbers (SPN), Parameter Identifiers (PIDS), and Controller Area Network (CAN) bus communications.
• Ability to support projects with minimal supervision.
• Ability to multitask and prioritize.
• Strong computer skills with a working knowledge of Microsoft Office Suite, FrameMaker, Arbor text and sgml/XML.
• Strong oral and written communications skills and the ability to collaborate effectively with all levels of the organization.
• Excellent interpersonal skills; must be able to work independently and interact effectively with all levels of the organization.
• Ability to pass U.S. Government Background Screening required to obtain and maintain clearance.

• Dependable attendance.

• Ability to climb, bend, and otherwise access all areas of Heavy Construction and Military Land Vehicles.
• Ability to maintain 3 points of contact while climbing on equipment.

• Ability to lift and/or move up to 25 lbs. without assistance and up to 75 lbs. with assistance.
• Ability to work safely in a busy shop environment with crane, forklift and heavy equipment operation and movement.
• Ability to operate power and hand tools, hydraulic and manual jacks and other vehicle repair equipment.
• Ability to travel up to 25%.

• U.S. Citizen or U.S. Person status.