Site Activation Specialist

Koniag Technology Solutions LLC, a Koniag Government Services company, is seeking a Site Activation Specialist to support KTS and our government customer. This is a Remote opportunity. This position requires the candidate to be able to obtain a Public Trust.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Under general supervision, provide Tier 2 / Tier 3 support to handle escalation issues and break fixes.  Works closely with all levels to protect investment in technology through skillful life-cycle management, next generation computing and security practices by designing the process and technologies required to implement, support, organize, modify and otherwise maintain computer systems as they relate to end user devices.   Evaluates tickets for ongoing performance and architecture improvement opportunities for reduction of endpoint incidents.  Manages endpoints in a hybrid environment consisting of thin clients with virtualized desktops and physical PC workstations.  Responsible for the platform and methodologies of PC Desktop Support including some hands-on problem solving but will also have mid-level Microsoft server, virtualization and network support responsibilities.  Adheres to organizational change management responsibilities.

Soft Skills:
Experience working with customers on resolution, know when to escalate
Good time management skills with the ability to balance and juggle multiple priorities
Excellent communication skills with technical, non-technical staff, end users and leadership
Problem solving and critical thinking skills
Solid self-starter with the ability to work in a team environment.

Tech Skills:
Some understanding of IPV4 and IPV6 and the ability to read a trace route to:
       1.  Determine if gateways are correct
       2.  Validate speeds
       3.  Check to make sure that the IPs are in the right site
       4.  Ensure the end point devices are pointed to the new USDP
Expert knowledge of IT systems including IP addressing, routing, switching and firewalls
Light knowledge of how to read a batch file (used to help new Local TSD folks understand errors)
Mastery of office (excel, word, Sharepoint)

Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at [email protected] or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352