Company Profile

TriStar JCB is the JCB dealer for Tennessee, with a strong commitment to provide the best products and customer support in the market. We are investing in our workforce and offering a highly competitive compensation and benefit program to ambitious candidates who possess the desire and mentality to excel at both the personal and professional levels. TriStar JCB is an authorized dealer for JCB construction equipment including compact track loaders, skid steer loaders, rough terrain forklifts, backhoes, wheel loaders, excavators, telehandlers, and aerial equipment, among others.

Purpose:

Manages parts operations within the dealership to deliver on our promise to consistently exceeding expectations of external and internal customers while maximizing return on investment through parts sales, inventory control, and expense control.  Enhances parts department processes.  Attracts, retains, and effectively engages department team members.

Responsibilities:

• Communicates, develops, teaches and monitors effective Parts Department processes to ensure internal and external customer service
• Promotes parts and attachments in conjunction with all store locations
• Creates annual Parts Department goals and budgets with the organization’s financial and operational objectives
• Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals
• Maintains an effective and accurate parts inventory that includes an annual physical inventory and proper processes that allow an accurate inventory during the year
• Submits all parts warranty and return claims within the guidelines set by Boss JCB
• Maximizes use of all discount programs to achieve management stock order goals
• Ensures all department tools, equipment and vehicles are managed effectively
• Manages recruiting, staffing and employee development activities for employees reporting to this position
• Be self-motivated and energetic, paying close attention to the detail
  
  

Experience, Education, Skills and Knowledge: