Asst Director Dept

Make a bigger difference

PURPOSE:  

The Jewish Board’s Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual’s journey.   

POSITION OVERVIEW:  

The Assistant Program Director (APD) ensures programmatic systems are in place to meet the clients’ safety and service needs. The APD supervises Social Workers, Case Managers, and Case Associates. The APD is responsible for clinical and administrative oversight of the program.  The APD provides on-going training, supervision, and guidance to the staff is knowledgeable of regulatory requirements and agency practices, policy/standards. The APD provides program oversight in the absence of the Program Director and requires the incumbent carry a cell phone 24x7x365. 

KEY ESSENTIAL FUNCTIONS: 

• Provides weekly supervision Social Worker, Case Manager, and the Case Associates staff.  
• Reviews and evaluates comprehensive assessments, progress notes, service plan/support plan reviews, and discharge plans for quality and compliance.  
• Conduct weekly HER chart review/audits for all six (6) programs.  
• Works with Program Director on staffing/scheduling, reviews and approves weekly timesheets and overtime.  
• Assist in screening potential clients for all six (6) programs. 
• Assist and/or perform the clients’ intake and discharge process.  
• Facilitates weekly High Risk and Individual Supervisions.  
• Participates in Case Conferences with external sources. 
• Collaborates with other JB Departments (Facilities, Real Estate, Clinics, Central Intake, etc.) for program needs. 
• Participates/Performs staff evaluations. 
• Ensures regulatory/agency compliance with staff completion of trainings. 
• Collaborates with Residence Manager and Program Assistant to ensure apartments are safe. 
• Participates in administrative meetings.  
• Participates in other on/off site meetings as scheduled. 
• Participate in Client/tenant meetings and works with staff to address and resolve entitlements issues. 
• Running reports in Tableau, the Agency’s reporting system. 
• Document work in MyAvatar, the Agency’s EHR system. 
• Ability to understand and use the Agency’s ticketing system, SysAid. 
• Conduct monthly apartment administrative walkthroughs.   
• Submit internal JBFCS reports as it relates to apartment needs when necessary. 
• Participate in all meetings, as assigned. 
• Work collaboratively as part of a service delivery team 
• Ability to travel via NYC MTA to apartments within the five boroughs on a weekly basis 
• Other duties as assigned. 

CORE COMPETENCIES for the position include:

• Knowledge of and experience with the operation of housing and supportive housing programs.
• Excellent track record as a supervisor, ability to motivate staff, build teams, and retain employees
• Strong verbal and written communication skills
• Ability to understand and appreciate the broader issues of politics, funding, and reputation of the agency while retaining attention to detail
• A problem-solving orientation, resourcefulness, resilience
• Ability to travel to visit resident apartments when needed 

EDUCATIONAL/TRAINING REQUIRED: 

• LCSW, MSW, or other clinical qualification preferred; MPA, MPH, or related degree will be considered

EXPERIENCE REQUIRED/LANGUAGE PREFERENCE: 

• A minimum of five (5) years’ experience.  
• Prior experience working with adults diagnosed with a mental illness, homelessness and substance abuse history required. 
• This individual must have the ability to work individually on projects as well as be a collaborator. 
• This individual must also be organized and meticulous; and possess the ability to pay attention to detail. 

COMPUTER SKILLS REQUIRED:

• Strong computer skills, particularly in Microsoft Word and Excel
• Technologically competent in handling of administrative practices 

VISUAL AND MANUAL DEXIERITY:

• As required in a standard office setting
• Engage in physical activities with the residence
• The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs.

WORK ENVIRONMENT/ PHYSICAL EFFORT

• To perform the essential functions of this job, the incumbent is routinely required to sit (70% of the time) and stand (30% of the time)  

If you join us, you’ll have these great benefits:

• Generous time off in addition to paid agency holidays and 15 sick days
• Affordable and high-quality medical/dental/vision plans 
• Tuition assistance and educational loan forgiveness
• Free continuing education opportunities 
• 403(b) retirement benefits and a pension
• Flexible spending accounts for health and transportation 
• 24/7 Accessible Employee Assistance Program  
• Life and disability insurance 
• Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee

Who we are:

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

More on Equal Opportunity:

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

 We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.