Franchise Business Consultant (EM)

ExtraMile Convenience Stores LLC is a joint venture owned by Chevron and Jacksons Food Stores.  The ExtraMile network is currently made up of more than 1,100 convenience stores in California, Pacific Northwest, Idaho, Nevada, Utah, Arizona, and the Southeast.  The growth of the Company has resulted in opportunities to expand the ExtraMile brand within the current footprint, as well as to other states – resulting in exciting new employment opportunities.

We are currently seeking a store readiness Franchise Business Consultant that will be home-based in the greater Atlanta, GA area, with possible responsibilities throughout the Southeast. This position requires the ability to communicate with all levels of the company, but most importantly with our Franchise Owners.

Pay: $90,000 - $120,000/yr. DOE, plus bonus opportunity.

Essential Duties and Responsibilities

• Leads operational aspects of store openings and consistently aligns with several other key stakeholders to include senior leadership, merchandising, operations, construction, pricebook, and training teams. Manage and monitor the progress and performance to support store openings.

• Gain knowledge of specific local ordinances as it relates to permitting, inspections, etc.
• Acquire familiarity and expertise with retail technologies specific to the ExtraMile program (Point of Sale and Back Office Systems)
• Partner with key stakeholders and vendor partner(s) to determine communication strategies to customers.
• Develop beneficial business relationship with all Franchisees in assigned area.
• Provide support to Franchisees on profitability and the establishment of sales goals.
• Support and direct merchandising execution and compliance, including any store special events (grand openings, customer appreciation events, special site promotions, etc.).
• Manage openings in assigned area(s), and ensure compliance with planogram (POG), promotions and point of purchase (POP) execution, resolve price book and back-office system (BOS) issues as needed.
• Work closely with the ExtraMile Southeast team to ensure franchisee satisfaction.
• Schedule meetings with Franchisee and Managers to conduct business planning sessions.
• Provide support to Franchisee to increase production and profitability, as well as compliance of all image evaluations and customer service standards for proper brand representation and compliance with ExtraMile branded agreements.
• Quickly identify performance evaluation success or issues and effectively communicate to Franchisee for resolution.
• Other duties as assigned.

Qualifications and Competencies:

• A Bachelor’s degree in Business or a related field preferred.
• 7+ years’ experience in Retail and Franchise with an understanding of convenience store retailing, marketing strategies, Franchise brand guidelines and an ability to execute franchise programs successfully. 
• Knowledge of fuel jobber/marketer industry a plus.
• Project Management experience is a plus. 
• Strong business, financial, and analytical skills, along with an understanding of Profit and Loss Statements, Balance Sheets, and Cash Flow. 
• Proficiency in MS Word, MS Excel, Power BI and CRM programs.
• Adaptability & Agility – Embraces change with a positive attitude, adjusts quickly, and seeks solutions proactively. Willing to learn and tackle unfamiliar tasks.
• Dependability – Reliable, meets deadlines, honors commitments, and takes ownership of tasks with integrity.
• Communication – Communicates clearly and respectfully with all stakeholders. Listens actively, resolves conflicts constructively, and promotes mutual respect.
• Customer Service – Responds promptly and professionally to franchisee and store manager needs. Builds supportive, solution-oriented relationships.
• Job Knowledge – Demonstrates strong functional expertise, applies best practices, and works independently at a proficient level.
• Leadership & Development – Motivates and holds self and others accountable. Adapts leadership style to develop others and support a diverse, inclusive environment.
• Productivity & Results – Prioritizes tasks effectively, works efficiently with accuracy, and consistently drives toward individual and team goals.
• Workplace Safety – Follows safety protocols, promotes a safe environment, and maintains a professional demeanor.

This position offers a competitive salary and is eligible for many benefits such as annual bonus, holidays, paid time off, medical, dental, and vision benefits, life, short- and long-term disability, 401(k) and tuition reimbursement. 

ExtraMile is an Equal Opportunity Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation. ExtraMile participates in E-Verify in certain locations as required by law.