Case Manager -Prototypes, Women's Center Ventura County

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

JOB SUMMARY

The Case Manager maintains a caseload and provides care by linking the client with appropriate services to address specific needs such as: benefits, mental health, physical health, employment, probation, DCFS, employment, housing, community resources, outpatient substance use disorder services, and aftercare. The Case Manager offers support services to clients to increase self-efficacy, self-advocacy, basic life skills, coping strategies, self-management of biopsychosocial needs, benefits and resources, and reintegration into the community. The Case Manager works in collaboration with other members of the multidisciplinary team to ensure best possible treatment outcome for the client and provide treatment in accordance with HealthRIGHT 360’s philosophy, goals, policies, mission and vision.  Services may be provided in outpatient office, residential treatment, or the field, based on client and program need.

KEY RESPONSIBILITIES

• Assists the client with intake by completing case management assessment and entering financial and benefit information.
• Supports the client in apply for Medi-cal or transfer Medi-cal county when appropriate.
• Assess the client’s case management needs and completes all releases of information.
• Connects the client to benefits, mental health, physical health, employment, probation, DCFS, employment, housing, community resources, outpatient substance use disorder services, and aftercare.
• Coordinates communication and external service linkage including assisting with scheduling appointments, communicating with probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, providing appointment reminders for therapy and psychiatrist.
• Completes the VI-SPDAT and connects the client to safe housing options.
• Prepares the client for job search by assisting with resume writing and job search preparation when appropriate.
• Monitors client's progress toward achieving case management treatment plan goals and provides treatment plan input.
• Seeks clinical consultation throughout the treatment episode and when encountering new and/or high-risk clinical circumstance.
• Works collaboratively with other members of the treatment team including the Clinical Therapist, Counselor, Medical, and Psychiatrist.
• Maintains frequent communication with the treatment team and engages in regular consults, clinical team, case conferences, and plan development meetings.
• Delivers services in outpatient, residential, or field depending on assignments and client need.
• Assist client in developing independent living skills to promote independence and self-sufficiency.

Clinical Documentation

• Write and complete all progress notes within 72 hours of service delivery. 
• Maintains compliance with due dates for all clinical documentation.
• Documentation must maintain in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and SAPC standards.
• Documents all client UA’s using the UA form and a progress note.
• Completes same day incident reports. 

Training, Supervision & Quality Improvement:

• Maintains full compliance with CCAPP, CAADE or CADTP requirements for registration and certification.
• Attends and actively participates in assigned Clinical Group Supervision.
• Actively participates in agency and team meetings.
• Participates in training opportunities and pursues training in Evidence Based Practices. 
• Communicates collaboratively with all members of the behavioral health team including medical, mental health, psychiatry, substance use disorder, and other staff.
• Completes all assigned trainings and Relias trainings in a timely manner. 

QUALIFICATIONS

Education, Certification, and Experience

Required:

• Registration as Substance Abuse Counselor from an approved/accredited California agency.
• Experience working with clients experiencing acute withdrawal from substances
• Knowledge of and experience with providing trauma informed services
• Experience delivering evidence-based practices

Desired:

• Preferably a minimum of two years’ experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery.
• Experience with culturally diverse substance abuse populations with co-occurring mental health diagnosis preferred.

Background Clearance

• Must be able to complete a background check and livescan.