Senior Product & Program Manager

Job Summary

The Senior Program and Portfolio Manager is responsible for aligning customer and Hillman brand/product strategies. You will create and present compelling category and product propositions that drive profitable growth and market share for both Hillman and our customers. This role serves as a crucial link between our products, market needs, and customer success. This individual works within Hillman's Protective Solutions Division, focusing on the work gloves category; experience in the hardware industry in a plus.

Essential Job Functions *

• Work with channel teams to optimize customer programs
• Lead product lifecycle management, maintain portfolio health, and execute item rationalization
• Manage end-of-life item processes, including liquidation lists
• Drive value engineering initiatives to make existing items more profitable
• Serve as coordination point with sourcing on PV RFQs and item anomalies
• Address internal (sales, field, CE) and external product-related questions
• Monitor and analyze competitive intelligence/activity by category
• Assist in development of universal selling aids
• Execute brand strategy and "Swim Lane" management
• Provide promotional item support (while channel handles placement/display)
• Transform customer insights into POS-driving actions – customer mix/refresh
• Collaborate with Channel teams to ensure pricing consistency
• Lead adaptation of existing products (packaging, quantity, artwork)
• Coordinate graphic design support for new opportunities
• Facilitate product design support for new opportunities
• Apply financial acumen to develop effective pricing strategies
• Tactically execute plans and programs
• Demonstrate self-motivation and strong coordination skills

* This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.

Education & Experience

• Bachelor's degree in marketing, business management, or a related field
• 4-6 years' experience in a related field
• CPG product experience required

Competencies – Knowledge, Skills and Abilities

• Strong presentation skills and professional customer presence
• Category/industry expertise
• Command of market topics and trends
• Ability to establish strategies founded on and supported by insights
• Fact-based decision making approach
• Strong collaboration skills - both internal and external
• Detail-oriented mindset, particularly for item setup
• Creative thinking and storytelling strength
• Strong logical reasoning - ability to assess/vet various scenarios
• "Big Picture" strategic thinking
• Strong business acumen
• Ability to work quickly while maintaining thoroughness
• Cross-customer coordination expertise

Operational Equipment

• N/A