Leadership and Enterprise Development - Manager - Leadership Development

TITLE: MANAGER – LEADERSHIP DEVELOPMENT

STATUS: EXEMPT

REPORTS TO: VICE PRESIDENT – LEADERSHIP AND ENTERPRISE DEVELOPMENT

DEPARTMENT: LEADERSHIP AND ENTERPRISE DEVELOPMENT

JOB CODE: 6377

PAY RANGE: $122,900.00 - $135,000.00 ANNUALLY

GENERAL DESCRIPTION:

The Manager of Leadership Development will support the strategic direction and implementation of leadership development initiatives across the enterprise. This role involves collaborating with the VP of Leadership and Enterprise Development to achieve program objectives, managing a team, and ensuring the quality and effectiveness of leadership programs.

TASKS, DUTIES, FUNCTIONS:

1. Assist in implementing leadership development strategies across the enterprise.
2. Collaborate with the VP of Leadership and Enterprise Development to determine program objectives, training outlines, and materials.
3. Oversee the execution and expansion of existing programs and services.
4. Lead and manage a team responsible for leadership development, providing guidance and support.
5. Provide consulting services and ensure the quality of curriculum development for existing programs.
6. Apply Golden 1’s Leadership framework and approach, integrating current research and best practices.
7. Develop training curricula, facilitate workshops, and coach leaders.
8. Align assessment methods and formal programs with core competencies of the Credit Union.
9. Collaborate with HR to identify future leadership talent.
10. Assist the VP in developing annual and ongoing strategy and budgets, planning, and coordination.
11. Regularly evaluate and report on KPIs, making data-driven recommendations for improvement.
12. Ensure external partners adhere to quality and compliance standards.
13. Foster a collaborative and innovative work environment.
14. Maintain an understanding of pertinent regulatory requirements and risks, establish control activities to mitigate risks, and ensure operational integrity and compliance with applicable regulations.
15. Ensure department develops metrics, analyzes business challenges, identifies trends and recommends value-added learning solutions. Responsibility includes the selection of appropriate training strategies and delivery methods based on the audience, business channel, capacity, budget, and learning need.
16. Represent Learning & Development on Credit Union projects and work effectively and collaboratively with other departments to support overall Credit Union mission, vision, values, and goals. 
17. Foster a positive and engaging work environment for each team member by promoting skill development, coaching for improvement and growth, inspiring others through words and actions, ensuring positive employee morale throughout Golden 1 and embracing our mission, vision and core values.
18. Develop and maintain an understanding of the pertinent regulatory requirements and risks inherent to job responsibilities, establish, and maintain control activities that mitigate those risks consistent with the Credit Union’s risk appetite, and ensure operational integrity and compliance with applicable regulations.
19. Perform other tasks as required.

ORGANIZATIONAL CONTACTS & RELATIONSHIPS:

1. INTERNAL:  All levels of staff.
2. EXTERNAL: Training associations, professional and community organizations, vendors and consultants.

QUALIFICATIONS:

1. EDUCATION: Bachelor’s degree in business, Human Resources or a related field, or equivalent work experience.
2. EXPERIENCE
   • Minimum of 7 years of experience in leadership development or related roles, with a track record of driving positive change within organizations. Prior experience supervising employees required.
   • At least 5-7 years of experience developing curriculum and executing L&D processes and programs including: facilitating, ownership of the measurement and data analytics process, onboarding, leadership development and/or employee engagement, instructional design capabilities in a corporate environment will be considered. Previous experience in a managerial or supervisory role is desirable.
3. KNOWLEDGE/SKILLS:

• • Strong understanding of organizational behavior, change management principles, and talent development strategies.
  • Excellent interpersonal, communication, and management skills, with the ability to build positive relationships at all levels of the organization.
  • Strong understanding of leadership development frameworks and best practices.
  • Ability to collaborate effectively with various stakeholders.
  • Analytical mindset with proficiency in data analysis and interpretation.
  • Project management skills, with the ability to plan, execute, and evaluate organizational development initiatives.
  • Experience with diversity, equity, and inclusion initiatives is highly desirable.
  • Knowledge of current trends and best practices in organizational development.
  • Certifications in relevant areas such as Change Management or Organizational Development are a plus.
  • Experience in coaching all levels of the organization including leadership. 
  • Broad knowledge and experience creating and delivering people and organization development strategies and solutions that specifically address critical business needs. 
  • Experience developing and implementing HR processes and programs such as succession planning, leadership programs, employee development, and career planning.  
  • Experience with program assessments and evaluations, succession methodologies and facilitation. 
  • Experience effectively coaching and cultivating the development of leaders at all levels. 
  • Exceptional project management skills with expertise in creating and managing programs involving key cross-functional and diverse stakeholders and integrating change management methodologies to enable project success. 
  • Strong interpersonal, communication, facilitation, and presentation skills tailored to different audiences (employees, managers, executives), and maintain a high degree of integrity, credibility, and trustworthiness always, along with the ability to influence successful outcomes. 
  • Excellent planning and organizational skills, ability to prioritize and multitask a variety of tasks and projects with quickly evolving talent priorities. 
  • Able to work independently and work efficiently and collaboratively as part of a team. 
  • Ability to thrive in a fast-paced growth environment with a passion for solving problems while being resourceful.

PHYSICAL REQUIREMENTS:

1. Combined sitting, standing, and moving throughout the day to perform work-related functions.
2. Corrected vision within the normal range.
3. Hearing within normal range.  A device to enhance hearing will be provided if needed.
4. Ability to lift 20 lbs. as may be required. 
5. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
6. Minimal travel, some possibly overnight.   

LICENSES/CERTIFICATIONS:

Certified Professional in Learning and Performance (CPLP) preferred

#LI-Hybrid

THIS JOB DESCRIPTION IN NO WAY STATES OR IMPLIES THAT THESE ARE THE ONLY DUTIES TO BE PERFORMED BY THIS EMPLOYEE.   HE OR SHE WILL BE REQUIRED TO FOLLOW OTHER INSTRUCTIONS AND TO PERFORM OTHER DUTIES REQUESTED BY HIS OR HER SUPERVISOR THAT ARE WITHIN HIS / HER KNOWLEDGE, SKILL AND ABILITY AS WELL AS HIS / HER MENTAL AND PHYSICAL ABILITIES.

REV. 7/3/2025