Property General Adjuster

**Need to be located in one of our footprint states, WI/IL/MI/OH/IN/KY/TN/NC/SC/GA/AL/VA

Summary:  Under limited supervision and with significant independent judgment, investigates, evaluates and resolves/disposes of complex property claims to determine the extent of company liability; may include determination and evaluation of coverage, compensability, liability and damage in accordance with policy provisions by performing the following duties.

Essential Duties and Responsibilities:

1. Follows corporate policies, procedures, and fair claims handling practices
2. Investigates claims to determine validity and extent of liability, including:
   1. Obtains information necessary to properly investigate and evaluate each case by corresponding with agents, insureds, claimants, witnesses and others
   2. Reviews and evaluates documentation, including applications, reports, and statements
   3. Monitors appropriate claim outcomes through self-audit process
   4. Delivers superior customer service to policyholders and agents, ensuring appropriate and timely resolution of claims service issues
   5. Ensures legal, regulatory and fair claims handling compliance
3. Sets or recommends reserves based on results of claim investigation.
4. Within defined authority, manages, evaluates and concludes claims. Prepares and maintains claim reports.
5. Provides extensive interaction with insureds, agents, claimants, attorneys, and other service providers, including:
   1. Conducts in-depth interviews and/or scene inspections
6. Attends settlement conferences and/or trials
7. May serve as a member of project teams, contributing to the achievement of project objectives.
8. May provide leadership to junior staff by assigning tasks, training and providing guidance.
9. May provide input to management regarding junior staff performance.
10. Performs other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Experience handling PL/CL large losses. Appraisal claims that are not handled by senior General Adjusters. State licensing - to assist with CAT duty in southern states. Travel expected in our insuring footprint. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Level 5:   Four to six years related experience and/or training; or bachelor's degree (B.A.) from four-year college/university; or equivalent combination of education and related experience/training.