113 - Front End - Customer Service

The Customer Service Associate performs all register transactions, including Returns/ Exchanges, Layaways, and Employee purchases accurately and efficiently in accordance with Forman Mills policies and procedures.

·       Provides a Courteous, Fast and Friendly check out to all customers entering and leaving Forman Mills.

·       Maintaining a clean and tidy checkout area.

·       Ability to work varied hours/days, including 2-3 nights per week, weekends and holidays to meet the needs of the business.

·       The ability to work in different areas of the store such as selling floor, fitting room, and receiving as directed by supervisors and management.

·       Ability to communicate effectively as it relates to communicating to customers and team members all Forman Mills written policy and procedures, training materials, directives and any other materials Forman Mills produces.

·       Ability to perform basic math functions in order to operate the register, make change and conduct inventory.

Physical requirements include lift up to 50 lbs. Use of hands and fingers in a continuous and repetitive activity. Adequate fitness level to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing and repetitive lifting with or without reasonable accommodation.