Service Specialist I
Company Overview and Culture
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit http://www.exlservice.com.
Job title: Service Specialist
Office Location: Worcester, MA office
440 Lincoln St, Worcester, MA 01653
If you would like to join a team with a passion for quality, takes a positive approach to all Client needs, and commitment to achieving success daily, look no further! EXL offers a professional environment for you to contribute your strong work ethic and skills. Competencies include computer ease, problem solving skills, positive and clear communication, and a solution driven work ethic.
Experience with Microsoft Office applications is highly desirable, and a positive approach to all responsibilities is required. Job responsibilities will at times require manual entry of policy details, building policies, manual assembly, with use of a variety of computer applications, so interested applicants should be able to comfortably use a computer and capability to learn a variety of systems you will receive hands on training to use.
The Service Specialist provides process support to a large insurance company in an operations capacity. EXL’s staff is responsible for meeting all turn-around time requirements while maintaining outstanding quality. As part of the EXL team the right candidate will be trained and coached to successfully meet a variety of our client’s needs.
No degree or insurance experience required. The Process Support Specialist will possess an ability to organize and prioritize tasks, cooperate with others on mutual goals, communicate effectively, adapt to business needs, display a strong work ethic, and take a positive approach to all job responsibilities. They must be equipped to handle a team environment while also being self-sufficient and enjoy a fast-paced work environment.
This position requires the person to work from office.
To view our total rewards offered click here —> https://www.exlservice.com/us-careers-and-benefits
Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.
Application & Interview Impersonation Warning – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).
EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.
Other details
- Pay Type Hourly
- Min Hiring Rate $15.00
- Max Hiring Rate $16.00
- Required Education High School
- Worcester, MA, USA