- Partners and indirectly leads Integrated Product Teams to achieve successful program execution. Understands and communicates program requirements to the team. Relates how the program accomplishes the strategic plans of the Company and Business Unit and fosters and recognizes strategic thinking and collaboration.
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- Develops prioritized plans and executes the program to that plan.
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- Assures customer satisfaction in terms of product performance, delivery, cost and contracted scope as the primary point of contact for the customer. Provides sufficient details of program performance, risk assessments, and identification of opportunities for improvement.
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- Builds, develops, and maintains close customer relationships, anticipates customer needs, creatively addresses customer issues, and continually pursues open communications to strategically expand the business. Implements continuous improvement efforts to meet customer requirements by fostering an entrepreneurial and collaborative workforce.
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- Coordinates with marketing personnel and assists in the preparation and implementation of marketing plans. Helps in leading the capture of new business, by coordination of proposal philosophy and preparation, robust estimation of material, labor, and other direct costs, and developing sub-tier statements of work and specifications.
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- Conducts periodic internal and external program reviews to monitor program execution, keep management informed, and collect program performance feedback, risk assessment inputs, and identification of opportunities for improvement.
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- Plans and executes programs per contractual obligations, directly and/or indirectly managing the performance of multiple suppliers, affiliates, or peer organizations.
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- Coordinates design for manufacturability efforts and ensures smooth transition to production for development programs.
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- Leads high level technical discussions, both internally and externally, to ensure all technical requirements are met.
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- Implements a zero-defect philosophy into all integrated product teams. Acts as a steward for all company policies and best practices to achieve program quality goals. Incorporates the ESA Quality Policy into the development and delivery of all products. Continually benchmarks processes to best practices. Assists teams in exploring new concepts that will deliver innovative solutions and significant advancements.
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- Assists in the development of contract negotiation strategies with customers, suppliers, and affiliates to achieve financial objectives. Understands contractual obligations, communicates contractual requirements to affected functional groups, affiliates, and suppliers and ensure these obligations are met by proactively identifying and mitigating risks, facilitating the resolution and coordination of efforts to ensure preventive measures are taken or, when needed, to correct deficiencies or obstacles to performance.
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- Prepares and interprets risk analyses and earned value management reports to anticipate problems and take corrective action to prevent/mitigate problems, and plan for management reserves. Establishes budgets and holds Cost Account Managers responsible for adherence.
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- Prepares forecasts of new business, sales, and gross profit for annual operating plans for assigned programs and statuses those plans at regular intervals.
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- Reviews and approves all contract changes with special attention paid to cost, schedule and risk elements.
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