Store Manager- Albuquerque, NM

Albuquerque, NM, USA Req #863
Thursday, March 30, 2017


General Summary:




Responsible
for managing the entire operation of a store including hiring, development,
supervision, discipline and safety of Assistant Store Managers (ASMs) and
Customer Service Representatives (CSRs), and management of all inventory and
assets, in order to meet Company and store objectives, including profitability
goals. Provides and models respectful customer service to the store team and
the community.



 



Principal Duties & Responsibilities:



 1.     Exhibits and provides leadership, direction and supervision
         to all store ASMs and CSRs at all times.



 



2.    
Supervises,
trains, develops and oversees the training and development of ASMs and CSRs.
This includes their training on Dollar Express operating practices and
procedures. Must be able to effectively apply, communicate and explain all
standards/procedures to ASMs and CSRs.



 



3.    
Ensures
ASMs and CSRs greet and assist customers in a positive, approachable manner.
Assures that all customer inquiries and concerns are answered or resolved and
is available at all times to Team Members and customers to address issues, as
needed.



 



4.     Supervises ASMs and CSRs regarding appropriate steps to
maintain a clean, well-stocked store for customers.



 



5.     Models and ensures ASMs and CSRs maintain a positive image to
customers and community.




6.    
Responsible
for managing the Door-to-Shelf Program and ensuring all merchandise from
delivery truck is unloaded, organized and merchandised per Company
Planner/Schematics as applied and implemented for that store.

 



7.     Responsible for managing and maintaining
all store business records including, payroll, scheduling, vendor delivery and
accounting and inventory records, as well as cash register deposits/receipts.

 



8.     Responsible for managing and controlling
all store assets, including all inventory, cash and other monies.



 

9.     Responsible for all ordering of
merchandise using cycle counts to ensure in-stock representation.




10.   Manages loss prevention by maintaining a
visible management presence in the store and modeling respectful customer
service to the community. 
 



11.   Manages the budget of the store,
including labor budget to assure that ASMs and CSRs are scheduled, do perform
and report all hours worked including a minimum of 80 hours of work per week.



 



12.   Implements and assures compliance by all store Team Members
with all Company policies and procedures.



 

13.   Performs all duties necessary for the effective and
profitable operation of the store.





14.   Assures that all operations of the
store, including all employment practices, are in compliance with Company
policy and state and federal law (i.e. the posting of required EEO
information.)



 



Position Requirements:


Education: Prefer completion of high school or equivalent. Ability to
read, interpret and explain to others operational directives (e.g.,
merchandise schematics, etc).



 

Experience:
Prefer store management experience in
retail, grocery or drug store environments.


Physical Requirements: The ability to regularly lift up to 40 lbs. (and occasionally,
up to 55 lbs.) from floor level to above shoulder height and adequate
fitness level to meet demands of frequent walking, standing, stooping,
kneeling, climbing, pushing, pulling, and repetitive lifting, with or without
reasonable accommodation.




Availability: Ability to work flexible, full-time schedule to include days,
evenings, weekends and holidays.






Other details

  • Pay Type Salary
Location on Google Maps
  • Albuquerque, NM, USA