Dish Room Manager

We have an incredible opportunity for a dynamic, energetic, and eager Dish Room Manager to join our New York Team!  

About DO & CO 

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 32 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown, and grow constantly – sometimes beyond our own expectations. 

What We Offer: 

• Salary pay range: 90,000 – 100,000
• Full-time employees are eligible for 401K and healthcare benefits; Medical, Dental & Vision.
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).   
• An organization dedicated to fostering innovation in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standards for hospitality.   
• Genuine career development opportunities, both nationally and internationally.   
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.    

Responsibilities: 

• Oversee all dish room operations, ensuring timely and proper cleaning of equipment (trolleys, trays, silverware, etc.).
• Monitor water temperature and chemical levels; ensure documentation meets safety and sanitation standards.
• Verify that clean equipment is stacked, sorted, and stored according to company guidelines.
• Maintain strict adherence to international waste protocols, FDA, USDA, and HACCP standards.
• Coordinate with Hygiene, Quality Assurance, and Safety teams to ensure compliance with all regulatory and customer audit standards.
• Ensure all cleaning chemicals are properly labeled, stored, and documented (SDS, titration reports, etc.).
• Lead, train, and schedule Dishwashers, Leads, and support staff across shifts.
• Conduct regular performance evaluations and provide coaching and corrective action as needed.
• Facilitate new hire training, retraining, and ongoing sanitation education.
• Analyze sanitation data to identify trends and areas for improvement.
• Support internal and external audits and inspections.
• Maintain and update SOPs and SSOPs for dish room processes.
• Promote a culture of safety, cleanliness, and accountability.
• Investigate sanitation-related incidents and prepare necessary reports.
• Partner with procurement to manage inventory and ordering of sanitation supplies and chemicals. 

Qualifications: 

• Minimum 3–5 years of supervisory experience in a dishwashing or sanitation leadership role within a food manufacturing or high-volume catering environment.
• Bachelor's Degree preferred (Food Science, Environmental Health, Industrial Engineering, or related field).
• Food Safety Certification required (state-specific); HACCP certification strongly preferred.
• PCQI certification is a plus.
• Proven experience managing sanitation teams and working with food-grade cleaning chemicals.
• Strong knowledge of HACCP, ISO, SQF, and FDA food safety and sanitation standards.
• Ability to read and interpret sanitation data, logs, and reports.
• Proficient in Microsoft Office (Word, Excel, Outlook); experience with sanitation management software a plus.
• Ability to manage workload efficiently in a high-pressure, fast-paced environment.
• Exceptional leadership, organizational, and communication skills.
• Willingness to work flexible hours including nights, weekends, and holidays. 

Diversity & Inclusion Statement 

DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.

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