Front Office Assistant - North DeKalb MHC
Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization located in metropolitan Atlanta, Georgia, offering a full range of mental health services, developmental disabilities programs and substance abuse treatment to more than 11,000 citizens annually who are uninsured and underinsured. As a public, not-for-profit organization, Claratel Behavioral Health operates more than 20 locations in DeKalb County with a diverse workforce of more than 500 direct-care and support staff. Our staff of physicians, nurses, clinicians and support personnel is dedicated to helping our clients and their families recover from these debilitating disabilities and resume productive lives. We strive to provide the highest quality, evidence-based services in the least restrictive settings, and we envision a community in which disabilities no longer limit potential.
Claratel Behavioral Health has an exciting opportunity for a Front Desk Medical Assistant at our North DeKalb location- 3807 Clairmont Rd, Chamblee Ga 30317. The Medical Assistant serves as the first level of contact for the client experience ensuring exceptional customer service delivery.
Hours: Mon- Fri 8:00am- 5:00pm
Under general supervision, the Program Assistant will perform a variety of general clerical duties in support of the daily functions of the program including, but not limited to:
DUTIES AND RESPONSIBILITIES:
- Greeting clients and guests upon arrival
- Facilitating the process of admitting clients to the facility
- Insurance Verification
- Scheduling
- Appointment Reconciliation
- Verifies Authorizations and Treatment Plans
- Bed Management and Census Verification
- Answering multi-line phones and responding to requests immediately
- Protecting patients’ rights through strong adherence of HIPPA regulations
- Excellence in communication skills, both verbal and written
MNIMUM REQUIREMENTS:
- High School Diploma or equivalent
- Professional front office etiquette
- Pleasant demeanor
- Ability to multi-task
- Excellent communication Skills
- Organization skills
- Data entry skills
- Minimum of two years of front desk experience in a medical office or hospital setting
- Previous experience with Electronic Medical Records
- Proficiency in computer program applications and basic office equipment
- Strong data entry skills with the ability to type a minimum of 45 wpm
PREFERRED QUALIFICATIONS:
- Prior experience working in a mental health environment
- Completion of a Medical Administrative Assistant program
- Experience with AVATAR electronic medical record software
Thank you so much for your interest in joining our team! Due to the high number of applications we receive, we’ll be reaching out directly to those selected for an interview. We truly appreciate your understanding and wish you the very best in your job search journey.
Claratel is an Equal Employment Opportunity Employer (EOE).
It has been and will continue to be a fundamental policy of Claratel not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital or partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff and termination
Claratel Behavioral Health participates in E-Verify (Company ID: 226305)
Other details
- Job Family Clinic Office
- Pay Type Hourly
- Employment Indicator REGULAR
- 3807 Clairmont Rd, Chamblee, GA 30341, USA