Housing Support Case Manager
Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization located in metropolitan Atlanta, Georgia, offering a full range of mental health services, developmental disabilities programs and substance abuse treatment to more than 11,000 citizens annually who are uninsured and underinsured. As a public, not-for-profit organization, Claratel Behavioral Health operates more than 20 locations in DeKalb County with a diverse workforce of more than 500 direct-care and support staff.
Our staff of physicians, nurses, clinicians and support personnel is dedicated to helping our clients and their families recover from these debilitating disabilities and resume productive lives. We strive to provide the highest quality, evidence-based services in the least restrictive settings, and we envision a community in which disabilities no longer limit potential.
Housing Support Case Manager – Make a Meaningful Impact Every Day!
Are you passionate about helping others achieve stability and independence? Do you thrive on building relationships and connecting people with the resources they need to thrive? If so, we invite you to apply for the role of Housing Support Case Manager — a vital position supporting adults living in permanent subsidized housing.
About the Program
Our Housing Support Program is designed to promote housing stability, wellness, recovery, independence, and community integration for adults with Severe and Persistent Mental Illness (SPMI) and histories of trauma. This program plays a key role in reducing hospitalizations, emergency room visits, incarcerations, and crisis episodes while increasing community engagement and long-term wellness.
Your Role
As a Housing Support Case Manager, you’ll be the frontline advocate helping individuals maintain stable housing while navigating life’s challenges. You’ll partner with clients and their support systems to coordinate care, teach life skills, and build connections to vital resources and services — all with a trauma-informed and person-centered approach.
Key Responsibilities
- Manage a caseload of 25–30 clients with regular weekly or bi-monthly in-person check-ins
- Assist with housing search, leasing, and move-in support, including setting up essentials like furniture and utilities
- Develop individualized Housing Stability Support Plans in collaboration with clients and clinical teams
- Educate tenants on rights, responsibilities, and successful landlord-tenant relationships
- Provide early intervention for issues such as late rent, lease violations, or neighbor conflicts
- Conduct safety and wellness checks, housing inspections, and support during housing recertification processes
- Facilitate referrals and linkages to medical, behavioral health, entitlements, and other community-based services
- Participate in weekly team meetings and meet monthly productivity and documentation standards
Minimum Qualifications
- Bachelor’s degree in human services, psychology, counseling, criminal justice, sociology, social work, or related field
(Equivalent education and experience may be considered) - At least 1 year of experience in behavioral health or case management
- Strong care coordination skills with an ability to connect individuals to internal and external supports
- Tech-savvy – comfortable using electronic health records, mobile phones, telehealth systems
- Reliable transportation, valid Georgia driver’s license, and willingness to travel within Region 3
- Must pass pre-employment drug screen and background check
Schedule & Work Conditions
- Typical hours: Mon – Fri, 8:15 AM to 5:00 PM
- Some evenings and weekends required for on-call support and crisis coverage
- Work is conducted in the community, at client homes, and via telehealth
- Travel throughout DBHDD Region 3 | Full-Time | Hybrid/In-Community Work
Why Join Us?
- Be a trusted partner in someone’s journey to stability and recovery
- Work in a collaborative, mission-driven team environment
- Opportunity for professional growth and regular supervision
- Make a tangible difference every day in the lives of vulnerable community members
Ready to apply your passion and skills where they’re needed most?
Apply today and help us build stronger communities — one home at a time.
Thank you so much for your interest in joining our team! Due to the high number of applications we receive, we’ll be reaching out directly to those selected for an interview. We truly appreciate your understanding and wish you the very best in your job search journey.
Claratel is an Equal Employment Opportunity Employer (EOE).
It has been and will continue to be a fundamental policy of Claratel not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital or partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff and termination
Claratel Behavioral Health participates in E-Verify (Company ID: 226305)
Other details
- Job Family Direct Care
- Pay Type Hourly
- Employment Indicator REGULAR
- 455 Winn Way, Decatur, GA 30030, USA