House Manager Residential Services - Alford Rd

Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization located in metropolitan Atlanta, Georgia, offering a full range of mental health services, developmental disabilities programs and substance abuse treatment to more than 11,000 citizens annually who are uninsured and underinsured.  As a public, not-for-profit organization, Claratel Behavioral Health operates more than 20 locations in DeKalb County with a diverse workforce of more than 500 direct-care and support staff.
 

Our staff of physicians, nurses, clinicians and support personnel is dedicated to helping our clients and their families recover from these debilitating disabilities and resume productive lives. We strive to provide the highest quality, evidence-based services in the least restrictive settings, and we envision a community in which disabilities no longer limit potential. 

Full-Time | On-Call Responsibilities Included

Lead with Purpose. Support with Heart.

Do you have a passion for making a difference in the lives of individuals with developmental disabilities? Are you a natural leader who thrives in a fast-paced, people-centered environment? If so, we’re looking for you!

We’re seeking a dedicated, compassionate, and hands-on House Manager to oversee day-to-day operations at one of our Community Residential Alternative (CRA) homes. In this role, you’ll be the cornerstone of a positive home environment—providing leadership to Direct Support Professionals (DSPs), ensuring individualized, person-centered care, and promoting the health, safety, and well-being of those we serve.

What You’ll Do:

• Foster a high-performance team environment through strong leadership and a supportive approach.
• Supervise, coach, and evaluate Direct Support Professionals.
• Ensure a safe, clean, and engaging home that reflects person-centered values.
• Be available 24/7 on-call for urgent matters at the assigned home.
• Conduct interviews and hire qualified DSPs to meet staffing needs.
• Implement disciplinary actions and performance plans when needed.
• Promote meaningful life experiences for individuals, including community outings, hobbies, and social connections.
• Oversee medication management, dietary planning, and home cleanliness in compliance with health care instructions.
• Ensure documentation, including Individual Support Plans (ISPs) and Behavior Support Plans (BSPs), is complete and timely.
• Serve as a liaison with external support systems, families, and healthcare providers.
• Coordinate and attend medical appointments and community events with individuals.
• Model and coach positive, appropriate social behavior.

What You Bring:

• High school diploma or GED required.
• Minimum 1 year of experience supporting individuals with developmental disabilities.
• Georgia Driver’s License and a clean Motor Vehicle Report (MVR).
• Basic computer skills and comfort with documentation systems.
• Strong conflict resolution, communication, and leadership skills.
• Passion for person-centered, trauma-informed support.

Physical & Work Requirements:

• Ability to lift and carry up to 30 lbs unassisted and assist individuals with mobility.
• Regular movement including standing, walking, reaching, and occasional heavy lifting.
• Must be comfortable working in a dynamic home setting with 24/7 on-call responsibilities.

Preferred Qualifications:

• Certification as a CMA, CNA, or PCT is a plus.
• Experience leading a team or managing a residential care environment.

Why Join Us?

• Mission-driven culture that values dignity, inclusion, and empowerment.
• Ongoing training and professional development opportunities.
• Supportive leadership and a team-first approach to residential care.
• Opportunities to grow your career in a meaningful and fulfilling way.

Make a Difference Every Day

Join a team that celebrates individuals for who they are and empowers them to live fulfilling lives. Be the leader that sets the tone for compassionate care, daily joy, and long-term success.  Apply now and bring your passion to a place where it matters most.

Thank you so much for your interest in joining our team! Due to the high number of applications we receive, we’ll be reaching out directly to those selected for an interview. We truly appreciate your understanding and wish you the very best in your job search journey.

Claratel is an Equal Employment Opportunity Employer (EOE).

It has been and will continue to be a fundamental policy of Claratel not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital or partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.  This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff and termination

Claratel Behavioral Health participates in E-Verify (Company ID: 226305)