Manager, Vendor Enrollment Operations

What We Need

Corpay is currently looking to hire a Manager, Vendor Enrollment Operations within our Vendor Enrollment division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN. In this role, you will be responsible for the day-to-day management, coaching, and mentoring of the Vendor Enrollment Operations organization.  The Manager’s goal is to remove obstacles and provide guidance when necessary for associates to support the business and enhance customer experience.  The position will lead improvements to the team’s systems and processes to maximize enrollments, drive continuous improvement, and identify cost savings.  Managerial responsibilities include identifying and realizing process efficiencies, hiring talented leaders, coaching for excellent performance, and achieving departmental objectives.  The Vendor Enrollment Operations Manager ensures systems integrity, data integrity, and compliance with all Corpay policies and procedures. You will report directly to the Director of Vendor Enrollment Operations and regularly collaborate with various teams. 

How We Work

As a Manager, Vendor Enrollment Operations, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:

• Assigned workspace in Brentwood, TN
• Company-issued equipment
• Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

• Leading associates in the execution of day-to-day operations, escalating service issues, and leading internal process improvements
• Operating as the team’s subject matter expert on Vendor Enrollment Operations
• Educating the business on best practices and standard operating procedures
• Communicating with the organization and key stakeholders regarding process changes that will impact the timing or quality of Vendor Enrollment deliverables
• Managing data intake and data load to Corpay systems
• Ensuring data integrity throughout the Vendor Enrollment process
• Working with direct reports to ensure productivity, developing analytical skills, developing performance improvements, building leadership skills, evangelizing continuous improvement, and developing leadership depth
• Responsible for Operations associate training and development
• Ensuring adherence to company policy and procedures

Qualifications & Skills

• Minimum of 3 years supervisory/team management experience
• Bachelor’s degree in business, computer science, or related field preferred
• Experience in hiring, building, leading, motivating, coaching, and evaluating team performance
• Extensive customer service, data management, and systems design preferred 
• Customer service oriented with advanced analytical and problem-solving skills
• Excellent written and oral communication skills
• Comfortable in dynamic organizations characterized by frequent change
• Reacts quickly and calmly to resolve customer and or vendor issues in a fast-paced environment
• Excellent personal organization and cross-functional collaboration skills
• Self-starter with a strong drive to leverage data to identify root causes of operational issues
• Adept at leading teams and organizing implementation strategies
• Experience in Microsoft Outlook, Excel, Access, PowerPoint, and Salesforce
• Must be able to manage time effectively and work independently without direct supervision

Benefits & Perks

• Medical, Dental & Vision benefits available the 1^st month after hire

• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Equal Opportunity/Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency

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