Senior Center - Manager Community Center 171-5001

JOB SUMMARY:

Responsible for the overall management and operation of the community center, including oversight of staff and volunteers, budget development and management, program development, and ensuring the center's safety and upkeep. Assumes key role in community engagement, building relationships with local organizations, and promoting the center's services.

KEY RESPONSIBILITIES:

• Oversight of daily operations: talent acquisition and scheduling of staff and volunteers, operational effectiveness, and ensuring the Community Center is clean, safe, and properly functioning. Build relationships with community members and act as a point of contact for Community Center members and visitors, address their concerns, and provide excellent customer service. Network with other organizations to identify potential partnerships. Represent the center at community events and meetings. Coordinate Senior Center clinics, seminars, education programs and meetings. Plan and submit schedules/calendars to the Corporate Communications Coordinator for the following month on the first day of the month.  Travel may be required.
• Develop and implement financial forecasting and budget adherence 
• Hire, train, and supervise staff to ensure efficient and effective service delivery.  Oversee the performance management process, including setting performance goals, conducting 1:1 rounding and performance feedback sessions, and implementing individual development plans to ensure staff are meeting performance standards and achieving success. Manage the handling of all CTMs, HICS, potential inadvertent PHI issues, good cause requests, and reporting associated with these processes. 
• Address any incidents or issues that arise at the Community Center, including safety concerns and conflicts.  Conduct regular safety inspections to ensure compliance with regulations and standards.  
• Manage the center's supplies, equipment, and other resources.  
• Identify community needs to create programs and activities to meet those needs.  Coordinate with local organizations and government agencies to build relationships in order to expand program offerings and services.   
• All other duties as assigned.

QUALIFICATIONS:

• Strong communication, presentation and interpersonal skills.
• Leadership and team management abilities
• Organizational and time management skills
• Budgeting and financial management
• Knowledge of community resources and needs
• Ability to plan, implement, and evaluate programs and events
• Familiarity with safety, accessibility, and compliance regulations
• Highly organized and attentive to detail.
• Ability to work effectively with personnel at various levels.
• Proficiency in Microsoft suite  
• Successful completion of Healthcare Sanctions background

EDUCATION/EXPERIENCE:

• Bachelor's degree in Public Health Administration, Business Administration, or a related field is preferred.  An equivalent mix of education and experience may also be considered.
• Two to five years relevant leadership experience in one of the following:  

• Community outreach or services 

• Program coordination or nonprofit work 

• Administrative leadership role 

• Possession of an appropriate valid driver's license and maintain an insurable driving record. (may need to drive to other locations/events) 
• Possession of or ability to obtain and maintain a certification in CPR and First Aid Certifications within six months from date of hire.