PCA - Signature Services

Come join our team at The Village at Willow Crossings as a Signature Service Associate for Evenings and Weekend Per Diem shifts. 

We are looking for compassionate Signature Services Personal Care Associate (PCA) to join our team! The Signature Services Personal Care Associate provides companionship to those residents requiring socialization and/or minimum guidance to assure a protected environment.  The primary goal of a Signature Services Personal Care Associate is to provide our residents and families with a World Class experience by establishing and maintaining a therapeutic and caring relationship, with the resident for whom the associate provides 1:1 companionship. 

Duties & Responsibilities:  

• Provides companionship by reading, conversation and listening
• Participates in appropriate recreational activities and hobbies for social and sensory stimulation
• Assists the resident with necessary phone calls, letter writing, computer operation, etc.
• Maintains a safe environment within the resident’s apartment
• Accompanies the resident on walks, community trips, doctor’s office visits, bank, etc.
• Supports the resident, family and friends as a member of the Resident Care team
• Timely reports residents’ change of condition and / or needs
• Demonstrates understanding of the emotional stress of having an aged loved one by responding professionally and sensitively to the family’s needs
• Provides emotional support and promotes a sense of well-being
• May perform light housekeeping/laundry to maintain a clean, neat environment
• Delivers World Class service in a friendly, helpful, and courteous manner with resident and family satisfaction as a priority
• Effectively communicates with residents, families and friends of resident
• Provides an engaged dining experience that meets the expectations of our residents and families
• Demonstrates an understanding of the resident’s history, interests, physical and cognitive abilities to help provide a successful living experience

Requirements: 

• High School Diploma preferred

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 

• 8 holidays & 3 floating holidays 
• Discounted Meal Program 
• Paid Training & Company-provided Uniforms 
• Associate Referral Bonus Program 
• Physical & Mental Health Wellness Programs 
• 401k Retirement Plan with Company Match* 
• Medical, Vision & Dental Benefits* 
• Tuition Reimbursement Program* 
• Vacation and Health & Wellness Paid Time Off*

*Eligibility may vary by employment status