Coupa Administrator

The Coupa Administrator is responsible for being the primary liaison between Asbury Automotive Group and Coupa while enforcing program goals within Asbury.  The Coupa Admin will also manage supplier relationships, monitor and enforce compliance and escalation process for non-compliance.

COUPA Administration is a specialized position within Asbury Automotive Group.  The position is recognized to contain maintenance duties and project duties.  Additional project management opportunities and tasks are anticipated to become available as COUPA becomes fully implemented and performing efficiently.

Duties/Responsibilities

• Owns configuration documentation, with tasks of updating to have most recent configuration fully documented.
• Owns COUPA update implementation, change management as it relates to updates.
• Maintains live and test instances with most recent, matching configurations.
• Attends all COUPA seminars that relate to upkeep of COUPA instances, updates, changes.     
• Partners with Accounts Payable, IT and the Reporting team to achieve organizational management information and business intelligence objectives.
• Develops and facilitates user training as necessary.
• Troubleshoots user concerns involving data, process, configuration, or integration related issues.
• Guides system-based activities including user adoption, organizational communications, departmental planning, budgeting, etc.
• Coordinates and performs testing across the platform
• Performs Data Validations for audit purposes
• Requests/monitors and implement approved Requests for change within the Software setups
• Creates and schedules reports according to user request and needs
• Generates monthly reporting as required by audit
• Supplier Enablement (Vendor data base)
• Identifies and approves lists of suppliers targeted for Coupa Supplier Portal *
• Primary liaison between suppliers and Coupa
• Manages, plans, approves and supports supplier communications
• Promotes the initiative internally and externally with all stakeholders
• Manages supplier relationships, monitor and enforce supplier compliance
• Develops and facilitates supplier education and training as necessary
• Partners with stores/supervisors/directors to upgrade usage of COUPA to include commodity selection capability
• Database analysis to achieve goal of retaining valid vendor records.
• Updates records to facilitate email and mail campaigns to vendors
• Updates records to facilitate compliance with 1099 reporting
• Updates records to facilitate reduction in duplication of invoice payment
• Attends planning sessions for acquisitions
• Creates timetable and communications for implementation of COUPA
• Partners with integration & accounting teams on setups and testing prior to go live
• Partners with scan partner on setups prior to go live
• Facilitates training sessions via live training & WEBEX
• Performs other related duties to benefit the mission/vision of the organization

Education & Experience

• Credentialed Certified COUPA Administrator 
• Experience with COUPA Administration or assistance responsibilities – 5 years
• Experience within COUPA – Approval chains, company set ups, testing
• Experience in a multi company environment – 2 years
• College or commensurate certification, training – 2 years
• Experience with Microsoft Office Software, focus on Excel – 5 years
• Excellent verbal & written communication skills
• Excellent virtual training & presentation production skills
• Ability to work in remote and collaborative office environments
• Ability to travel 

Pay and Recognition: 

• Weekly pay
• Paid holidays & paid time off 
• Deferred Holiday Pay Match 
• Paid training 
• Stock Awards (select management and front-line team member’s eligible)

Insurance / Retirement: 

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans 
• Up to 12 weeks paid pregnancy leave (disability leave) 
• Paid Parental Leave 
• Health savings 
• Flex spending accounts (tax free) 
• Short-term and Long-term disability plans 
• Life Insurance (Whole Life and Term) 
• 401k with company match

Learning, Tuition Assistance and Career Development: 

• Digital career path tool to assist with career development 
• Continuous training through Asbury's Internal Learning Management System 

Professional growth and development opportunities Additional advantages: 

• Student loan relief resources 
• Employee assistance program 
• Employee discounts on parts and service repairs 
• Scholarship awards 
• Opportunities to join our community service initiatives, which includes paid volunteer hours 
• Aggressive Employee referral program with bonus opportunities