Project Manager, Clinical Applications

Job Summary:

The Clinical Applications Project Manager will be responsible for managing the clinical product portfolio from intake to support delivery. As a Project Manager, this role will lead teams to deliver projects that span across multiple business units and ensure successful and on-time project delivery. They will be responsible for the complete lifecycle of your projects, including managing resources, schedules, financials, issues, and risks. The Project Manager will also contribute to process improvement initiatives as they relate to improving project delivery and will be managing projects related to eCW EHR, telemedicine, point of care medical devices and interfaces, remote patient monitoring, devices and interfaces, provider and patient portals. The ideal candidate will have a blend of experience working in fast paced, visible roles with a focus on process execution, impeccable communication and organizational skills, and the ability to work within deadlines. The ability to coordinate across departments and partner with various levels of stakeholders is vital to success.

Duties/Responsibilities:

Project Planning:

• Develop and maintain comprehensive project plans for multiple projects including timelines, SOPs, project plans, meeting notes, milestones, issues logs and resource allocation from kickoff to go live with effective transition plans to the support team
• Collaborate with stakeholders to define project scope, goals, and deliverables
• Conduct risk assessments and implement strategies to mitigate potential issues
• Drive to deliverables based on established timelines, and partner with key stakeholders and executive sponsors when timelines require reevaluation

Coordinate Cross Functional teams:

• Build and lead project teams, ensuring effective communication and collaboration

• Assign tasks, set deadlines, and monitor team progress towards project goals
• Foster a positive and collaborative team environment

Communication:

• Act as the main point of contact for project-related communications
• Provide regular updates to stakeholders on project status, risks, and milestones
• Facilitate effective communication within the project team

Quality Assurance:

• Ensure that project lifecycle deliverables meet high-quality standards
• Implement and maintain project management best practices

Problem Solving:

• Identify potential issues and proactively develop solutions
• Address challenges promptly to keep the project on track

Documentation:

• Maintain accurate and up-to-date project documentation
• Compile reports on project progress, risks and obstacles, milestones, post project evaluations, and other relevant metrics
• Stay current with industry trends, and best practices to drive continuous improvement and innovation

Effective Team Member:

• Lead the culture of safety, respect, customer service, and continuous improvement across Market Enablement and the organization
• Consistently demonstrate a high level of teamwork, partnership, and collaboration 
• Consistently demonstrate a high level of personal accountability and lead by example in following values, policies and procedures

• Actively mentor and teach other colleagues by contributing experience and insight to the team and to ArchWell Health
• Possibility for minimal travel

Leadership:

• Be a role model for successful cross-functional team leadership and leading without direct authority
• Lead improvement in project management lifecycle

Required Skills/Abilities:

• Demonstrated success leading without direct authority
• Demonstrated success influencing and supporting operational partners with project management
• Demonstrated success forming and sustaining collaborative, trusted-advisor relationships with stakeholders and department colleagues
• Demonstrated success balancing the delivery of projects and prioritization of stakeholders.
• Demonstrated success working on or leading projects
• Two to five years progressive experience in project management for clinical software applications including eCW/EHR, and clinical devices
• Ability to work in fast-paced, iterative frameworks and coach others to adapt to this mindset.
• Strong, proven customer service orientation with exceptional interpersonal skills
• Excellent problem-solving, critical thinking, and debugging skills
• Demonstrated time management and prioritization skills with proven ability to balance multiple priorities
• Organized and detail oriented
• Self-motivated, goal-oriented, positive attitude, team player
• Excellent verbal and written communication skills

• Demonstrated ability to collaborate effectively with diverse teams
• Strong leadership and decision-making skills

Education and Experience:

• Bachelor's degree in Healthcare, Health Administration, Education, Nursing Informatics, Business, Information Technology preferred or related field or equivalent experience
• 2-5 years clinical application project management experience in healthcare industry preferred
• PMP (Project Management Professional) certification or equivalent is highly desirable
• Experience with Waterfall and Agile methodologies desired
• Lean Management or Lean Six Sigma certification preferred
• Experience working with eCW EMR systems or other large EMREpic, Cerner, etc) preferred
• Functional Knowledge of HL7 and/or interfaces, data feeds, clinical workflows
• Expert level Microsoft Word, Excel, Smartsheet, and PowerPoint skills preferred
• Embodies and serves as a role model of ArchWell Health’s Values:

• • Be compassionate
  • Strive for excellence
  • Earn trust
  • Show respect
  • Stay resilient
  • Always do the right thing

About ArchWell Health:

At ArchWell Health, we’re creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship, routine wellness, and staying active, our members enjoy a higher level of care and better quality of life after the age of 60. Everything we do is for seniors. We believe seniors should be heard, listened to, and given ample time by their physicians to live well later in life.

Our value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life. We deliver best-in-class primary care at comfortable, accessible neighborhood centers where older adults can feel at home and become part of a vibrant, wellness-focused community. We’re passionate about caring for older adults and united by the belief that caring has the power to change everything for our members.

ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.