Store Donation Attendant - Alabaster

• Positively impacting the environment and the communities we serve
• providing values that meet our customer's needs and wants
• reducing millions of pounds of waste each year
• supporting local charities
• creating jobs

To be the Thrift Brand of Choice in the Southeast and online by offering The Best in value, variety & selection, and convenience for our customers and donors.
 

Position Title: Store Donation Attendant  

Department: Operations 

Reports to: Shipping/Receiving Supervisor  

FLSA Status: Nonexempt  

Position Purpose and Objectives  

America’s Thrift Stores is seeking dedicated Store Donation Center Attendants to support our donation collection programs. We are looking for individuals with exceptional customer service skills, a strong work ethic, and a passion for making a difference in their communities. Successful candidates will enhance donation efforts by maintaining clean, organized, and efficient collection sites while providing a positive experience for donors.  This role is ideal for self-motivated individuals who excel in fast-paced environments and are committed to operational excellence. 

Roles and Responsibilities  

• Greet donors and accept donations at designated trailer sites in an outdoor setting. 

• Maintain and organize donation trailer sites and collection boxes in accordance with company standards. 

• Ensure cleanliness and operational efficiency of donation sites. 

• Safely and efficiently load and unload donations from trailers and collection boxes. 

• Work in various weather conditions, including heat, cold, and rain. 

• Deliver exceptional customer service to donors, ensuring a positive experience. 

• Educate donors and the public about our mission and the impact of their contributions. 

• Maintain positive relationships with donors and the community. 

• Accurately record and report daily donation activity. 

• Perform additional duties as assigned by management. 

Skills and Qualifications  

• Must be at least 18 years of age. 

• Strong customer service and interpersonal skills. 

• Capable of frequent bending, stooping, crouching, pushing, pulling, and climbing stairs or ramps. 

• Detail-oriented with the ability to track and report donations accurately. 

• Ability to multitask and manage multiple responsibilities effectively. 

• Successful completion of background check and drug screen. 

Competencies  

Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100% 

Physical Demands:  

• Frequently - Carrying up to 50 lbs., pushing and pulling up to 25 lbs., lifting up to 50 lbs., climbing up to 14-foot height, balancing, stooping, kneeling, crouching, handling and smelling.  

• Frequently - Walking on tile/concrete, bending, feeling, and reaching waist/overhead level.  

• Continuously - Standing on tile/concrete, talking, seeing, and hearing.  

Other:  

• Mostly regular and weekend hours, occasionally working evenings and holiday hours as needed.  

• Working environment includes inside of building withsemi- controlled temperatures and outside conditions with varying weather and temperatures. 

Other duties as assigned: Please note that this job description may not cover every duty or responsibility that might arise in the course of employment. Employees are expected to perform other duties as assigned, which may not be explicitly stated in this document.  This job description is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required of employees in this position. The duties and responsibilities outlined here are intended to provide an overview of the primary functions of the role, but they may change as the needs of the organization evolve.