Ride Maintenance Control Technician

American Dream, developed by Triple Five Group, is an unparalleled mix of world-class entertainment, retail, and dining, comprising more than 3 million square feet just minutes away from New York City in East Rutherford, New Jersey. American Dream is home to leading attractions, including DreamWorks Water Park, Nickelodeon Universe Theme Park, LEGOLAND Discovery Center, SEA LIFE Aquarium, Big SNOW Ski Hill, Dream Wheel – a 300-foot observation wheel overlook the NYC skyline, as well as attractions debuting soon such as The Game Room Powered by Hasbro and G.I. Joe Laser Tag. American Dream’s immersive luxury shopping and dining experience – The Avenue – features Saks Fifth Avenue, Hermès, Saint Laurent, Dolce & Gabbana, Carpaccio, a fine-dining Italian restaurant, and much more. The retail collection is further expanded with flagship locations for Aritzia, H&M, PRIMARK, Uniqlo, Sephora and Zara; as well as the Toys R Us global flagship, the only standalone location in the U.S, and the world’s first and only “candy department store,” IT’SUGAR. 

For more information on American Dream, visit www.americandream.com or find us on Instagram @americandream and TikTok @americandream_official.

  KEY OBJECTIVE(S):

  The main purpose of the Rides Controls Maintenance Technician:

• • Install, maintain, repair, and troubleshoot various industrial electronic and electrical equipment.  Perform preventive and corrective maintenance as required on mechanical and electrical systems.

               PRIMARY RESPONSIBILITIES:

• • Troubleshoot and repair of low voltage electrical systems and ride control systems.  Ensure repairs are completed to Original Equipment Manufacturer (OEM) specifications. 
  • Diagnose and repair communication systems, including, but not limited to, COAX, Fiber Optic, Ethernet, and twisted pair within the ride controls system.
  • Complete inspections based on OEM and individual requirements, including, but not limited to, mechanical, electrical, pneumatics, hydraulics, lubrication system.
  • Respond to corrective maintenance calls in a timely and professional manner, adhering to all American Dream policies.
  • Perform timely and efficient repairs on all ride systems according to OEM requirements.
  • Document all preventive maintenance, corrective maintenance, and projects within the CMMS system (Mobaro), including troubleshooting, identification, and completion steps.
  • Communicate directly with manufacturers and support services in a professional manner, adhering to all American Dream policies.
  • Understand and follow all safety guidelines identified by American Dream.
  • Complete all required Ride Mastery Sign-off (RMS) requirements, achieving qualification and sign-off ability for each individual ride.  Train new technicians at qualified rides to perform work.
  • Maintain assigned tools, returning all tooling and equipment as received.
  • Lead by example, providing a positive atmosphere for guests and team members alike.
  • Work as a team to bring Nickelodeon Universe to life.
  • Perform all other duties as assigned.

DESIRED QUALIFICATIONS:

• • 3+ years of experience with troubleshooting electro-mechanical systems, including various hydraulic and pneumatic systems.
  • NAARSO or AIMS certification (or must obtain within 2 years of employment)
  • Required: High school diploma or equivalent required
  • Required: Proficient oral and written communication skills
  • Required: 1+ year working with PLC systems.
  • Required: Documented certification to work on low voltage electrical systems without supervision from accredited school or license.
  • Required: Ability to proficiently use a multi-meter, electrical, and communication tools.
  • Preferred: 3+ years working with PLC systems.
  • Preferred: Experience within a theme/amusement park setting or general ride maintenance knowledge.

PHYSICAL JOB REQUIREMENTS:

• • Perform repetitive motion- infrequently 15% of time
  • Stand and move- frequently 90% of time
  • Reach at, above or below shoulder level- frequently 75% of time
  • Kneel and bend- frequently 50% of time
  • Stoop/squat- occasionally 20% of time
  • Lift/carry between 10-75 lbs. occasionally 25% of time
  • Able to work at heights between 10-85 ft infrequently 20 % of time
  • Able to walk stairs at heights between 10 to 100+ feet- Infrequently, 10% of time

American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.