Business Services Specialist I

About Vitu

As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another.

Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.

JOB DESCRIPTION:

The Business Services Specialist I is an entry level position. The role requires attention to detail while handling documents timely, accurately and efficiently. The Business Service Specialist I performs functions such as: pulling sorting and validating automotive titles & paperwork. This position is fast paced, with a demand for achieving contracted service levels and maintaining a high level of quality.

Key Responsibilities:
 Handle a high volume of repetitive tasks in a timely, accurate and efficient manner.
 Achieve individual daily production and quality goals.
 Retrieve perfecting documents from a secured vault repository.
 Collaborate with peers, leadership and other departments.
 Adhere to established procedures when: sorting, organizing, validating, pulling, and similar activities related to documents.
 Ability to use step ladders.
 Perform other duties, as necessary.

Education and Experience:
Minimum
 High School Diploma, General Educational Development (GED) or comparable completed educational certification.
 The ability to follow direction and exhibit good time management and productivity.
 Excellent collaboration skills to work effectively with teams throughout the organization.

Preferred but Not Required
 College degree or certification.
 Familiarity with automotive, titling or finance industry.

Workplace Environment:
 Fast paced, high volume, production.
 Perform routine and repetitive production work.

 Stand for lengthy periods of time.
 Utilize step ladders and squat/bend frequently.
 Primary schedule will be 8:00am-4:30pm ET, Monday - Friday. There may be occasions that require overtime, evening, holiday, or weekend shifts.
 Ability to lift or push up to 35 lbs.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by
people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

SHIFT/SCHEDULE:
7:00am-3:30pm ET

EMPLOYEMENT TYPE:
Permanent/Onsite

PAY TYPE:
Hourly

At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered.

We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization. 

At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including -  

• Healthcare Coverage for you and your family covering Medical, Dental & Vision

• Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)

• Generous PTO

• Pet Insurance

• Retirement Planning

• ID Theft Insurance

• Life and Disability Insurance

• Commuter Benefits

• Accident & Hospital, Critical Illness Insurance

• Tuition Reimbursement

Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, veteran status  or any other protected characteristics. 

Vitu is committed to providing reasonable accommodation when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.