Quality Control Auditor

Vitu

Vitu is a private equity backed (Accel-KKR) innovative SaaS company providing cutting-edge services to the motor vehicle industry. The company is continuing its exponential growth and looking for leaders and team members to support and drive its continued success. Vitu currently has offices in California, Florida, Illinois, Indiana, Minnesota, Montana, New Hampshire, Oregon, Pennsylvania, Texas and Virginia.

Position Overview

The Auditor is responsible for providing document handling support and for verifying received paperwork according to established DMV policies and internal operation procedures and assisting with other daily responsibilities within the Operations department. 

The candidate best suited for the position will have excellent communication, attention to detail, punctuality, and organization. Someone who is self-motivated, goal oriented, positive and has a great attitude.

Responsibilities

• Open and Log in client paperwork
• Audit paperwork against DMV policies, providing notice to customers and to DMV as        set by company procedures.
• Answer customer processing questions.
• Access customer data for troubleshooting purposes.
• Notifications and or requests to customers.
• Contact customers for a check in - monthly
• Assist the imaging department as needed to keep paperwork moving according to       established goals.
• Any other task required to facilitate the movement of paperwork from the client to DMV.
• Any other tasks associated with the operations department – such as – problem
  reports, AR, matching totals with PENNDOT, etc.

Required Experience
• Minimum of 2 years’ experience with PA DMV policies and procedures preferred but
   is not required.
• Experience with DMV documents for both new and used vehicles.
• Knowledge of DMV regulations pertaining to registration processing.
• Able to effectively communicate with Supervisors.
• Excellent time management skills
• Excellent follow-up and problem-solving skills
• Excellent interpersonal skills
• Excellent attention to detail
• Able to work independently with limited supervision