RANCHO SAN MIGUEL #29 HAMMER LANE STOCKTON - BAKERY LEAD

Job Title: Bakery Lead

Location: PAQ, Inc, Store Location, On-Site

Reports To: Store Director

Employee Type: Regular, Full-Time

Exemption Type:Non-Exempt

Travel Required: No

Updated:07/28/2024

Job Summary:

The Bakery Lead is responsible for overseeing the daily operations of the bakery, ensuring the quality of baked goods, maintaining high hygiene standards, and managing a team of bakers. This role involves crafting and baking delicious breads, pastries, and desserts while ensuring quality and consistency. The Bakery Lead also provides excellent customer service, manages inventory, and trains staff to ensure smooth and efficient operations.

Essential Functions of the Position:

• Supervise and manage the bakery team, providing guidance and support to ensure efficient production.
• Direct baking priorities and production schedules.
• Maintain product availability for profitability and shrinkage.
• Conduct regular quality checks for freshness and implement improvements as needed.
• Handle customer inquiries and special orders, ensuring customer satisfaction.
• Manage inventory levels to ensure adequate stock of ingredients and supplies.
• Receive, validate, and store merchandise and ingredient deliveries.
• Ensure a safe work environment by enforcing strict cleaning and maintenance schedules.
• Observe safety and security procedures; determine appropriate action beyond guidelines; report potentially unsafe conditions; use equipment and materials properly.
• Train employees in all procedures related to departmental work, including baking, cleaning, proofing, and packaging goods for sale.
• Pass Serve Safe certification if required by county/state regulations.
• Perform baker duties as needed to support customer needs.

Knowledge:

• Extensive understanding of baking processes and techniques, including dough, batters, and baked goods preparation.
• Knowledge of proper food handling, storage, and sanitation procedures to ensure food safety.
• Familiarity with different types of bakery products, ingredients, and recipes.

Skills:

• Ability to bake various goods, from breads to pastries, following recipes and adjusting as necessary.
• Precision in measuring ingredients, following recipes, and ensuring the quality and appearance of baked goods.
• Efficiently managing time to complete baking tasks and meet production schedules.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Proficiency in inventory management and record-keeping.

Abilities:

• Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities.
• Ability to handle multiple tasks simultaneously, such as baking, customer service, and cleaning.
• Flexibility to adjust to changes in the bakery environment, such as new recipes, equipment, or customer demands.
• Ability to train and develop team members, fostering a positive and productive work environment.
• Commitment to maintaining a safe and healthy work environment.

Physical Requirements:

• Stand and walk for extended periods, typically 8-hour shifts.
• Lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally.
• Performing repetitive motions, such as kneading dough, mixing ingredients, and operating bakery machinery.
• Regularly bend, stoop, and reach to access ingredients, place items in ovens, and retrieve baked goods from shelves.
• Good hand-eye coordination and manual dexterity for tasks that require precise movements, such as decorating pastries, slicing bread, and packaging products.
• Working in a hot environment due to ovens and other baking equipment. Ability to tolerate variations in temperature and handle hot items safely.
• Good vision to ensure the quality and appearance of baked goods, read labels and recipes, and operate machinery safely.
• Maintain clear communication with customers and team members.
• Move quickly and efficiently to assist customers and manage workload.
• Maintain physical stamina to work in a fast-paced environment.

Work Conditions:

• Work Hours: Vary, with availability required on weekends, evenings, and holidays; typically, 8-hour shifts for full-time employees.
• Environment:
  • Indoor, climate-controlled with adequate lighting and ventilation.
  • Exposure to hot temperatures from ovens and warmers and cooler temperatures in refrigerated areas and freezers.
• Food Handling: Regular handling of various food products, including flour, sugar, and other baking ingredients, which may involve exposure to allergens.
• Dress Code: Professional and presentable attire as determined by store management, including a name tag, company-issued shirts, hats, jackets, or personal shirts that are black, burgundy, or blue, in good repair, and not faded.
  • Use approved hats or hair nets.
  • Wear safety toes and non-slip shoes.
• Exposure: May be exposed to hot equipment and cleaning chemicals.
• Noise Level: Working in an environment with moderate to high noise levels from mixers, ovens, and other bakery equipment.
• Interaction: Constant interaction with customers and team members in a fast-paced retail environment.

Minimum Qualifications:

• Education: High school diploma or equivalent.
• Experience: Over two years of experience as an Assistant Baker Lead is preferred. Supervisory experience is ideal.

• Must be 18 years of age or older.

Company Employment Policies:

• PAQ, Inc is an “At-Will” employer.
• PAQ, Inc is an Equal Opportunity Employer (EOE).

PAQ, Inc./Food 4 Less/Rancho San Miguel offers excellent health benefits, enrollment in our ESOP after 1 year, career advancement opportunities, paid vacation and sick leave, competitive wages, tuition reimbursement, and an employee assistance program.

We look forward to the possibility of you joining our team!

The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel so classified may vary.

EEO/Inclusivity - As PAQ, Inc. continues to grow, our diversity—from our variety of perspectives and wide range of experiences—is essential to our strategy and success. We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.