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Senior Quality Engineer
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COMPANY
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JTEKT
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DEPARTMENT
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Quality
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LOCATION
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Cairo, GA
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CLASSIFICATION
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Salaried - Exempt
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REPORTS TO
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Quality Manager
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LEVEL
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106
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Summary/Purpose
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The Senior Quality Engineer supports the plant in producing a high-quality product at the lowest possible cost through continuous improvements and problem-solving activities throughout the plant. The Senior QE will work to maximize customer satisfaction by developing and maintaining robust Quality Systems and processes using principles of Quality Engineering and Statistical techniques to solve complex problems in creative and effective ways. The ideal candidate will have proven experience in project management leading cross-functional teams.
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Essential Duties and Accountabilities:
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- Leads cross-functional teams in 8D or other problem-solving methodology to effectively resolve customer and internal quality complaints and concerns. Provide timely investigation, response and follow up to product quality issues, manufacturing concerns/complaints or requests related to product information, and incoming inspection for outsourced components.
- Support and coach other team members on disciplined root cause analysis and assist in corrective action plans with internal and external customers
- Publish/Review Quality Alerts for customer, internal and supplier issues.
- Assists with keeping the product hold area current, providing data analysis, root cause problem solving for corrective & preventative action, as well as timely / accurate reporting to plant leadership
- Ensure Corrective Actions for supplier, Internal and customer concerns are effective, documented, implemented and closed in a timely manner. Validates effective implementation.
- Prepare PPAP, preproduction and prototype submissions and maintain documentation in an organized manner. Review and disposition supplier PPAPs
- Participate in APQP, Quality Gates and support new product launch activities
- Develop Control plans and inspection/ evaluation techniques to prevent Quality issues and maintain the quality level to meet customer requirements
- Develop, monitor, and update Statistical Process Control data collection systems and analyze SPC trends to ensure first time product quality. Understand SPC and teach Quality Technicians, Inspectors, and Operations personnel how to interpret and react to trends in data.
- Champion scrap reduction plans and improve First Time Quality (FTQ) in the plant. Develops and implements methods and procedures for disposition of discrepant material and devises methods to assess cost and responsibility as well as lead or facilitate scrap reduction activities.
- Assisting in the preparation, continuous improvement, and annual reviews of PFMEA
- Analyze data and provide solutions/recommendations for product and process improvements
- Update and maintain Customer and corporate online systems to comply with requirements
- Coordinate 3rd party material testing as required
- Participate in quality training functions as required
- Develop and maintain procedures and instructions to meet the IATF 16949:2016/ISO 9001:2015 standard along with the AIAG industry guidelines
- Support Internal, External System Audits, conduct process, supplier, systems, and product audits to identify opportunities for improvement support with solutions to potential issues. Maintain Internal Auditor certification.
- Support gage design, capability studies, and the calibration system. Establishes, monitors, and maintains programs to evaluate precision and accuracy of production equipment and testing, measurement, and analytical equipment and facilities.
- Compile and write training material and conduct training sessions on quality assurance concepts and quality control activities
- Contribute to quality, health, safety, and environmental maintenance
- Support other JTEKT facilities and travel as required
- Support new program launch activities
- Perform other duties as assigned
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Supervisory Responsibilities:
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- Supervise hourly associates in the quality area as necessary.
- Directs workers engaged in measuring and testing product and tabulating data concerning materials, product, or process quality and reliability.
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Job Knowledge, Skills and Abilities:
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- Excellent verbal and written communication skills
- Ability to work effectively with customers, suppliers, and all levels of the JTEKT organization
- Experience in metal removal and close tolerance assembly manufacturing
- Strong statistical and analytical skills
- Self-motivated and able to work without close supervision
- Ability to travel, as required, to customers, suppliers, and to provide quality support to all JTEKT Facilities
- Basic knowledge of applicable quality, health, safety, and environmental management systems
- Exposure to IATF 16949 and Layer Process Audits
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Education and Experience:
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- Bachelor’s degree in Mechanical Engineering, or a closely related field and five (5) years of experience as a Quality Engineer, Manufacturing Engineer, or related occupation where required experience gained.
- ASQ Certification is preferred
- Minimum 5-7 years of quality and/or engineering related experience in a manufacturing environment
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Work Environment/Physical Demands:
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