Director of Information Technology

Summary/Purpose

The Director of Information Technology is responsible for defining and developing the business systems technologies, infrastructure, security, and practices. The main purpose of the position is to ensure the IT systems, operational practices, and people are jointly effective and functioning to support the businesses improvement goals. The position directs the implementation and management of existing and new information technology solutions in order to shape the technical roadmap of the organization.

Essential Duties and Accountabilities

• Elaborate and deliver innovative solutions providing value to the business and aligning with company goals
• Lead regional (USA, Canada, Mexico, and Latin America) IT strategy and execution in accordance with global IT strategy
• Drive continuous improvement initiatives; apply 5 Why and PDCA methodologies for incidents and improvements
• Develop and manage IT governance including standard policies, procedures, and controls to ensure reliable and affordable operation of JTEKT infrastructure and technology landscape
• Mentor and educate IT management
• Lead a team of IT general manager/managers and contributors of 40+ individuals
• Develop and manage the IT budget, ensuring cost-effective solutions and efficient resource allocation
• Analyze business requirements of all departments to determine technology needs and ensure efficient and cost-effective solutions
• Analyze and define outsourcing plan to deliver effective solutions (cost and outcomes)
• Manage high availability data center with established disaster recovery plans and periodic testing
• Establish and manage (monthly or more frequently) metrics to measure operational efficiency
• List major advancements that provide transparency of targets and progress to senior management
• Provide leadership on methods, tools, and approaches for JTEKT North America
• Evaluate and confirm feasibility of new and emerging technologies
• Apply and enforce Information Security best practices to the overall organization
• Drive a culture of support to the Manufacturing operations and functional departments

Supervisory Responsibilities

This position has multiple direct reports (manager and general manager levels) and leads a staff of 45+ experienced and highly skilled professionals.

Job Knowledge, Skills and Abilities

Job Knowledge

• Experience in the analysis, evaluation, and implementation of IT systems including ERP platforms
• Experience in managing multiple, complex projects
• Experience in leading continuous improvement and using lean tools (5 Whys, PDCA)
• Experience overseeing functions related to networks, business systems, compliance, service desks, website development, and infrastructure (wireless, mobile & telecom systems)
• Ability to apply and enforce Information Security best practices to the overall organization

Skills

• Excellent organization and leadership skills; expert at leading cross-functional teams
• Ability to work with and influence Senior Executive levels
• Result-oriented, strong oral and written communication skills
• Ability to clearly communicate complex technology matters

Education and Experience

• 15+ years of progressive IT leadership experience in information and technology leadership
• Experience in managing complex ERP implementation including manufacturing
• Experience in managing outsourcing and/or cloud service contracts
• Experience in large scale infrastructure system project
• BS/BA in Computer Science, Information Technology, Information Security, or related field
• MBA preferred

Work Environment/Physical Demands

• Work is mostly performed in a normal office setting with minimal exposure to health or safety hazards, and with substantial time spent working on a computer. Requires sufficient hand, arm, and finger dexterity to operate computer keyboard and other office equipment.
• Travel by automobile and plane required approximately 10-30% of time.
• The performance of this position may occasionally require exposure to manufacturing areas which require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection.
• Employee may perform other duties as requested, directed or assigned.