Leave & Workers Compensation Program Specialist

Job Summary

The Leave & Workers Compensation Program Specialist is directly responsible for the day to day administration of the organization-wide Leave of Absence, ADA, and Worker’s Compensation programs in adherence to local, state and federal mandates. They effectively coordinate all cases/claims to include general administration, comprehensive case management and program compliance.

Essential Job Functions *

1. Act as the main point of contact and provide extensive case management for all leave of absence requests and worker’s compensation claims; coordinates administrative aspects of the cases and claims, communicating directly with employees, supervisors, and other internal teams.
2. Coordinate and administer work procedures and policies for leaves of absence and workers’ compensation claims, and sends applicable case updates to employees, managers and HRBP’s.
3. Ensures that the workers’ compensation program is managed in accordance with applicable OSHA and workers’ compensation laws; Conducts investigations regarding incidents, interviews relevant parties and coordinates medical treatment/care as needed.
4. Ensure compliance with all leave of absence regulations, updating processes as needed to comply with federal and state legislation (FMLA, ADA, USERRA, Pregnancy Discrimination Act, etc.)
5. Responsible for all regulatory reporting required for programs.
6. Facilitate back-to-work programs and modified duty for injured workers.
7. Manages all administrative aspects of leave and workers’ compensation claims to ensure that pay for employees is accurate and correct.
8. Produces and manages reporting metrics and analytics for all leave cases and workers’ compensation claims. Presents reports as requested
9. Assists in the creation and facilitation of leave administration and workers’ compensation training programs.
10. Perform other duties as assigned

* This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.

Education & Experience

• High school diploma or GED required.
• Bachelor's degree in a related field is preferred.
• Minimum of (3) years of experience with workers’ compensation and leaves of absence, preferably in a multi-state environment.

Competencies – Knowledge, Skills and Abilities

• Proficient with Microsoft Word, Excel, and PowerPoint
• Ability to maintain high levels of confidentiality.
• Excellent written and verbal communication skills with ability to work collaboratively with others.
• Problem solving, time management and priority setting skills.
• Ability to communicate effectively and make recommendations as needed.
• High level of attention to detail and organizational skills.

Operational Equipment

• Computer