Leave and Accommodation Specialist, US (Bilingual Spanish)

We have an incredible opportunity for a dynamic, energetic, and eager Leave and Accommodation Specialist, US (Bilingual Spanish)! 

About DO & CO 

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 32 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown, and grow constantly – sometimes beyond our own expectations. 

What We Offer: 

• Salary range: $80,000 - $85,000 annually.
• Full-time employees are eligible for 401K and healthcare benefits; Medical, Dental & Vision.
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).   
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standards for hospitality.   
• Genuine career development opportunities, both nationally and internationally.   
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.    

Responsibilities: 

• Administer and track all types of employee leave across U.S. business units, including FMLA, ADA, state-specific family and medical leave, workers’ compensation, disability, military, personal leave, and accommodations under the ADA and Pregnant Workers Fairness Act (PWFA).
• Possess strong experience and in-depth knowledge of federal and state leave laws, with a focus on FMLA, ADA, and PWFA compliance.
• Determine eligibility for various leave programs based on legal and organizational policies.
• Maintain detailed documentation and case records to ensure regulatory compliance and audit readiness.
• Review and analyze medical certifications, requesting clarification or additional documentation when necessary.
• Coordinate return-to-work processes, including fitness-for-duty evaluations and transitional duty planning.
• Align leave management with related benefits programs, including disability insurance, workers’ compensation, and unemployment.
• Monitor leave trends, generate reports, and provide actionable insights to HR leadership.
• Evaluate and respond to accommodation requests in compliance with the ADA and applicable state/local laws.
• Lead the interactive process by collaborating with employees, managers, and healthcare providers.
• Conduct job analyses to identify essential functions and develop viable accommodation strategies.
• Implement accommodations such as assistive technology, modified schedules, and policy adjustments.
• Partner with external vendors including occupational health professionals and ergonomic consultants.
• Monitor accommodation effectiveness and maintain supporting documentation.
• Deliver training to managers on disability awareness and best practices for workplace accommodations.
• Stay current with evolving legislation and regulatory changes affecting leave and accommodations.
• Support the development, revision, and communication of leave and accommodation policies.
• Coach and train managers to ensure compliance and promote supportive employee relations.
• Serve as a subject matter expert and primary point of contact for employee inquiries related to leave and accommodations.
• Prepare and present documentation for internal and external audits and legal reviews.
• Collaborate closely with Legal, Risk, Safety, HR, and Operations teams to support compliance and consistency. 

Qualifications: 

• Bachelor’s degree in Human Resources, Business Administration, Political Science, Psychology, or a related field.
• 3–5 years of relevant experience in leave administration, accommodations, or HR with a focus on compliance and case management.
• Bilingual fluency in English and Spanish (verbal and written) required.
• Preferred certifications: PHR, SHRM-CP, CPDM, or equivalent.
• Strong knowledge of FMLA, ADA, workers’ comp, disability benefits, and state/local leave laws.
• Proficient in HRIS and leave management systems, with a preference for Dayforce and/or HR Acuity.
• Advanced Microsoft Office skills, particularly in Excel and Word.
• Experience supporting manufacturing environments or industries involving manual labor, with a strong understanding of accommodation practices.
• Skilled in maintaining HIPAA-compliant and confidential employee records.
• Background in workers’ compensation, occupational health and safety, and benefits administration.
• Well-versed in ergonomics, disability accommodations, and end-to-end case management.
• Familiar with unionized workplaces and collective bargaining agreements.
• Strong analytical, communication, and problem-solving capabilities.
• Empathetic, professional, and customer-focused, with a collaborative and culturally competent approach.
• Demonstrated ability to manage multiple cases with accuracy and efficiency.
• Committed to regulatory compliance, audit readiness, and implementing cost-effective accommodation solutions.
• Proven success in enhancing employee satisfaction and fostering positive manager engagement. 

Diversity & Inclusion Statement 

DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.