Housing Coordinator Assistant

Housing Coordinator Assistant

What We Need

Corpay is currently looking to hire a Housing Coordinator Assistant within our ALE Solutions division. This position falls under our Lodging line of business and is located in St. Charles, IL. In this role, you will contribute to the department’s efficiency in serving the client’s needs by being the liaison to all internal departments, vendors and policyholders. You will report directly to the Customer Care Department Assistant Manager.

How We Work

As a Hotel Relations Coordinator, Corpay will set you up for success by providing:

• Hybrid workspace in St. Charles, IL office
• Company-issued equipment
• Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

• Maintaining a daily tracking log of file assignments using tasks including detailed notes of verbal and written correspondence (documenting names/phone numbers of conversations held)
• Processing lease extensions
• Processing, filing move outs & obtaining a signed copy of ALE’s notice to vacate from our landlord’s using all communication means necessary
• Securing last-minute lease extension with landlords per the direction of the adjuster
• Confirming furniture pick up dates with vendors
• Sending welcome letter to clients introducing move out team members
• Corresponding with clients to determine housing status
• Supporting Housing Coordinators by filling in as a backup during planned/unplanned absences
• Assisting Accounting Department in following up on uncashed checks to be reissued
• Corresponding with landlords and collaborate with the Accounting Department on rent check inquiries/discrepancies
• Receiving and submitting landlord address changes – making clear and accurate notes in ACT
• Collecting and inputting new landlord data in to ACT
• Performing other duties as assigned

Qualifications & Skills

• High School diploma or equivalent preferred
• 2+ years of Customer Service experience preferred
• Computer proficiency in Microsoft Office Excel, Word, and Outlook
• ACT program experience a plus
• Excellent verbal & written communication skills, be very organized, have strong problem-solving skills, ability to multi task, and be a team player
• Attention to detail and accuracy are critical skills for this position
• Exhibits strong business acumen and sound judgement
• Ability to mentor coworkers
• Able to establish and maintain healthy working relationships among team members in the course of work
• Ability to assist coworkers with tasks

Benefits & Perks

• Medical, Dental & Vision benefits available the 1^st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Pay Transparency & Equal Opportunity/Affirmative Action Employer

• Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
• This salary range is provided for Illinois which require such disclosure. Where a position or applicant may fall in a particular wage range depends on a number of factors including but not limited to skill sets, experience training licenses and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions depend on the facts and circumstances of each case. The estimate of the minimum and maximum Hourly range is $16-17.
• For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.

#LI-AM2

#LI-Hybrid

#OPS