Salesforce Project Manger

What We Need

Corpay is currently looking to hire a Salesforce Project Manager within our Operations division. This position falls under our Corpay line of business and is remote. In this role, the CRM Project Manager at Corpay is responsible for leading and executing projects related to the company’s CRM ecosystem, which plays a critical role in managing the full customer lifecycle. Corpay’s CRM is built on Salesforce.com, and this role will support multiple lines of business in delivering CRM enhancements and solutions. This role blends traditional project management responsibilities with light business analysis duties, including requirements gathering and translation for technical teams. The CRM Project Manager will serve as a key liaison between business stakeholders, internal technical teams, and third-party partners.

How We Work

As a  Salesforce Project Manager you will be expected to work in a remote environment. Corpay will set you up for success by providing:

• Company-issued equipment + remote access 

Role Responsibilities

• Lead end-to-end CRM project execution, including kickoffs, project planning, scheduling, resource coordination, and delivery
• Manage workstream leads and cross-functional stakeholders to ensure projects meet scope, time, and quality expectations
• Own stakeholder engagement, executive updates, and status reporting
• Facilitate post-project evaluations and lessons learned
• Collaborate with stakeholders to capture business requirements and translate them into detailed technical specifications
• Lead requirement workshops and documentation efforts
• Assist in generating test cases and coordinating user acceptance testing (UAT)
• Provide subject matter expertise in Salesforce functionality, capabilities, and limitations
• Participate in enhancements related to CTI, Salesforce modules, and Force.com applications
• Support QA testing and production validation for new features and enhancements
• Proactively identify, log, and mitigate project risks and issues
• Investigate root causes of quality or user experience concerns and drive resolution
• Facilitate issue escalation and resolution across departments and external vendors
• Serve as a bridge between technical teams and business units to ensure alignment
• Represent CRM interests in Agile ceremonies, sprints, and backlog grooming sessions
• Partner with Salesforce developers, admins, and third-party vendors to deliver on project goals
• Identify and implement process improvements to enhance project execution and stakeholder satisfaction
• Act as a system resource for end users, offering guidance on Salesforce use in the context of product launches or business process changes
• Pursue ongoing development in Salesforce capabilities through Trailhead and certifications

Qualifications

• Bachelor’s degree in Business, Computer Science, Information Systems, or related field
• 5+ years of project management experience, preferably within CRM or enterprise software projects
• Experience managing mid-to-large scale projects (3–12 months duration)
• Familiarity with Salesforce platform; direct Salesforce project experience strongly preferred
• PMP certification is a plus
• Agile/Scrum experience preferred
• Proven ability to manage multiple complex projects concurrently
• Strong organizational and time-management skills
• Excellent communication, facilitation, and stakeholder management abilities
• High attention to detail, quality assurance, and risk awareness
• Proficient in Microsoft Office Suite, including Excel, Visio, and project planning tools
• Experience in the financial services, payments, or fintech industries
• Working knowledge of Salesforce administration or development is a plus
• Experience working in a matrixed environment or with cross-functional project teams
• Quick learner who adapts easily to changing processes
• Approaches challenges with confidence and professionalism
• Strong team player with a collaborative mindset
• Effective at delegating in a matrix environment
• Capable of juggling multiple priorities and deadlines
• Comfortable thinking creatively and solving problems with limited oversight

Benefits & Perks

• Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one
• Optional company match RRSP program
• Virtual fitness classes offered company-wide
• Time-off including major holidays, vacation, sick, personal, & volunteer time
• Discounted gym membership rate
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Equal Opportunity/Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency

#CORPAY

#LI-DR1