Hangar Operations Support Technician

We are Trusted Partners | Supporting Flight. Our more than 50 years of success is the result of our employees who have dedicated themselves to providing unmatched quality, service and safety in aircraft maintenance, repair and overhaul. Being a part of ATS offers an opportunity to build meaningful partnerships, innovate new ideas, do the right thing, and make our company a great place to work!

SUMMARY: Under direct supervision, the Hangar Operations Support Technician is an integral part in ensuring the smooth and efficient functioning of aircraft maintenance operations within the hangar. This position provides essential support to maintenance personnel, ensures the efficiency and cleanliness of the hangar, and contributes to maintaining an overall safe work environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

MAINTENANCE ASSISTANCE (80% of job):

• Caters and de-caters aircraft.
• Moves LAVs and GALLEYs to and from Back-Shop areas.
• Removes, loads, and transports aircraft seats.
• Transfers life vests from old seats to new seats.
• May assist with aircraft cleaning.
• Provides spotting assistance for mechanics and Quality Control (QC) personnel through various maintenance tasks. 

• Performs cleaning tasks on engine cowl surfaces.
• Retapes wheels and other relevant components as needed for maintenance and safety purposes.

• Communicates effectively with other maintenance personnel at all levels by keeping co-workers and leadership apprised of work progress and difficulties as they arise.
• Responsible for accurately clocking into jobs.
  
  

HANGAR FLOOR (20% of job):

• Gathers any items needed from other locations and pick-up areas.
• Locates ladders, carts, tools, and any items needed at the request of the mechanic.
• Moves off units to temporary staging areas.
• Coordinates with Supply Chain Logistics (SCL) for deliveries.
• General housekeeping of the hangar floor including disposal of scrap metal, scrap wood, carboard and other refuse, emptying hangar floor trash, sweeping entryways, and helping with emergency spill and containment.
• Performs Foreign Object Debris (FOD) walk and sweep in hangar bays.
• Bi-monthly inspection of all chemical cabinets and disposal of expired items.
• Cleans out alodine tank weekly.
• Notifies lead of any blood borne pathogen or pest control issues.
• Inspects worktables for serviceable condition and routes unserviceable tables out for repair.
• Cleans sanding rooms and removes accumulated sanding debris from floors.
• Returns all chemicals, cleco’s, rags, bottle jacks, and shoring to their proper locations.
• Rolls up and stows extension cords, air hoses, and lights when not in use.

OTHER DUTIES:

• Performs other duties as assigned.

Duties listed below are integrated into all job functions:

• Acts maturely and responsibly, conducting themselves in a professional, courteous and respectful manner toward co-workers, contractors, customers and vendors.
• Responds openly and appropriately to feedback regarding performance from leadership.
• Completes routine tasks independently.
• Performs all duties in a manner which promotes and supports the ATS core values.
• Integrates practices and tools to improve operational efficiency, reduce costs and increase customer satisfaction.
• Completes all required learning assignments in Learning Management System (LMS).
• Attends training to meet requirements of the job position and as needed or mandated by ATS, state and/or federal regulations.
• Has regular and predictable attendance.

AUTHORITY:

This position is prohibited from performing any safety sensitive functions to include the accomplishment or direct supervision of the following:

• Aircraft maintenance – This includes inspection, overhaul, repair, preservation, and the replacement of parts.
• Aircraft preventive maintenance – This includes simple or minor preservation operations and the replacement of small standard parts.

SAFETY RESPONSIBILITY:

Duties shall include observing all company, health, safety and environmental rules, ensure provision of full information on area specific safety orientation, identify all unique hazards, and are provided with the proper equipment to carry out the job in a safe manner. Also, the entire work area must be routinely inspected to maintain a high standard of housekeeping and low incidence of physical hazards and all accidents must be promptly reported.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE SKILLS AND ABILITIES:

• Ability to communicate effectively both verbally and in writing.
• Ability to read and comprehend written documents.
• Ability to work in a fast-paced aviation environment.
• Ability to collaborate with team members at all levels.
• Attention to detail and a commitment to maintaining high standards in aircraft support activities.

• Ability to see adequately to identify Foreign Object Debris (FOD) for removal.
• Ability to qualify for operation of high lifts, scissor lifts and other equipment.

EDUCATION AND EXPERIENCE:

• High School diploma or general education degree (GED) preferred.
• General Labor experience highly preferred.
• Experience in Aviation or MRO preferred.

PHYSICAL EFFORT AND DEXTERITY:

While performing the duties of this job, the employee will be required to sit, stand, and walk; use their hands and arms; and talk or hear; and focus on objects close up. The employee may be required to stoop, kneel, crouch or crawl. The employee may also be required to lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds using proper lifting protocols.

Compensation

The base salary for this position is $18.56 - $24.13 (expressed as hourly for non-exempt), exclusive of benefits or potential bonuses. The lower end of the range represents the target base pay for those beginning or developing in the role. The higher end of the range is intended for those who have mastered the role, with proven significant expertise, high achievement, and specialized skills. If you are hired at ATS, your hourly rate will be based on factors such as skills, education and experience. In addition to those factors – we consider internal equity of our current employees when determining offers. This position is eligible for an annual bonus. We also offer a generous benefits package, as detailed below. 

Benefits

ATS offers employees a wide range of benefit options to support the health and financial security of their families.

Health: To give employees flexibility to select the coverage that best meets their family’s needs, ATS offers a choice of comprehensive medical/pharmacy plans, dental and vision plans, health and dependent care flexible spending accounts, and voluntary benefits including accident and critical illness.

Financial: The ATS 401(k) plan includes employer matching contributions and a variety of investment options to help employees reach their financial goals. Employees also have access to financial advisors at no cost for personalized, professional, licensed assistance. ATS provides company-paid life and disability insurance, with an option to purchase more. Other available benefits include legal services and discounted home and pet insurance.

Time-Off: ATS supports employee work-life balance by providing paid-time off (PTO) and paid holidays, as well as paid parental leave. PTO accruals start at 104 hours per year and employees receive 64 hours of holiday leave throughout the year. 

Incentive Program: ATS employees are eligible for an incentive plan based upon their role within the organization.

Tuition/License Assistance: ATS offers a generous tuition reimbursement program including Aviation Maintenance Technology (AMT) student loan repayment, Airframe/Powerplant (A&P) certification (coursework and/or testing), and business-related degrees.

Employee Assistance Program: ATS makes access to support easy for our employees and their families through our Employee Assistance Program, with confidential 24/7 counseling and referrals, for help with challenges that life can bring.

Discounts: ATS has partnered with local and national vendors to provide employees with discounts on entertainment, mobile phones and service, computer hardware and software, gym memberships, rental cars and more.

Career Development: The ATS Academy programs offer both technical skills and leadership training opportunities for those looking to add skills to their technical toolbox or move into a leadership role.  Our Apprenticeship Program offers robust on the job training for anyone looking to begin a career in aviation maintenance.

EEO EMPLOYER STATEMENT: ATS is committed to providing equal employment opportunities to all employees and applicants, and prohibits discrimination, harassment, and retaliation of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state, or local laws.  ATS is also committed to protecting its applicants for employment and independent contractors from unlawful discrimination, harassment, and retaliation. Provisions in applicable laws providing for bona fide occupational qualifications or business necessity will be adhered to where appropriate.  

As part of our equal employment opportunity policy, ATS will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, Armed Forces veterans and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.