Director Productivity and Operations Hybrid

Job Summary: The Director of Store Operations Models and Profitability is a strategic leadership role responsible for overseeing the financial and operational performance of store-level pay, compensation programs, and profitability initiatives. This individual will work closely with cross-functional teams to develop and implement pay strategies, bonus structures, and operational models that align with business objectives, optimize efficiency, and drive revenue growth.

Key Responsibilities:

1. Payroll Management:
• Run weekly and monthly reporting to ensure that payroll spend is within budget as per the forecast established with the board.
• Collaborate with HR and finance teams to ensure that pay and bonus data is accurate and aligns with the company’s compensation and benefits programs.
• Analyze and report on payroll trends to identify opportunities for cost management and efficiency improvements.
2. Bonus and Incentive Program Management:
• In collaboration with HR and Finance, assist in the design of store-level bonus and incentive programs that drive performance, improve productivity, and align with business goals.
• Operationalize payouts of incentive programs, including monthly and quarterly bonuses. Ensure that bonuses and incentive plans are competitive, motivating, and aligned with company objectives and store-level performance.
• Monitor and assess the effectiveness of bonus programs, making recommendations for enhancements to maximize results.
3. Operations Modeling and Optimization:
• Develop and refine operational models that optimize labor scheduling, staffing levels, and productivity across stores.
• Utilize data analytics and operational metrics to identify opportunities for cost savings, efficiency improvements, and profit maximization in store operations.
• Work with store managers and leadership teams to implement best practices in labor management, inventory control, and overall store operations.
4. Profitability Analysis and Strategy:
• Lead profitability analysis efforts at the store level, focusing on key drivers of revenue and expenses.
• Work with senior leadership to establish financial goals and operational benchmarks for profitability at the store level.
• Develop actionable insights and recommendations based on financial performance data to improve store profitability and overall financial health.
• Partner with finance and operations teams to track, analyze, and report on the effectiveness of profitability initiatives and cost management strategies.
5. Team Leadership and Collaboration:
• Foster collaboration across finance, HR, store operations, and other relevant departments to achieve company-wide goals.

Qualifications:

• Education: Bachelor’s degree in Business, Finance, Accounting, or a related field; Master’s degree or MBA preferred.
• Experience:
• 7+ years of experience in financial planning and analysis, budget modeling,  store operations, or financial management.
• Experience with multi-unit retailers and front line sales forces.
• Strong background in financial analysis, budget management, and profitability modeling.
• Skills:
• Advanced proficiency in financial analysis tools, and Microsoft Office Suite (Excel, PowerPoint, Word).
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Experience in implementing and optimizing operational models for efficiency and profitability.

Key Competencies:

• Strategic thinking and ability to drive financial and operational strategies.
• High attention to detail with a focus on accuracy and compliance.
• Ability to work in a fast-paced, dynamic environment.
• Strong project management skills with the ability to lead cross-functional initiatives.
• Results-oriented with a focus on continuous improvement.